Cathay Pacific is the flag carrier of Hong Kong, with its head office and main hub located at Hong Kong International Airport. The airline's operations include scheduled passenger and cargo services to 114 destinations in 36 countries worldwide, including codeshares and joint ventures. Its wholly owned subsidiary, Dragonair, mainly operates to destinations in the Asia-Pacific region. On 22 March 2010, Cathay Pacific attendants are unhappy about a new policy that requires them to work at least 70 hours a month before they can swap shifts with colleagues. Attendants threatened to go on strike.[i] On 16 November 2010, Cathay Pacific announced that eligible Hong Kong staff will receive an average salary increase in the range of 4 to 4.5%.[ii] On 11 January 2011, Cathay Pacific Airways Flight Attendants' Union has authorised its leaders to launch work-to-rule action against the airline to support its demand for higher pay. Cathay management refused to increase salary. The union warned industrial action - delaying flights - might happen "anytime" if the company does not heed its call to reopen salary talks.[iii] New shift-swapping policy and problem of pay-raising are the main reasons of incident. Also, unfair promotion policy and hiring non-local flight attendance are deep-rooted reasons.
[i]http://www.thestandard.com.hk/news_detail.asp?pp_cat=11&art_id=96074&sid=27482954&con_type=1 [ii]http://hongkongbusiness.hk/aviation/news/cathay-pacific-staff-avail-annual-salary-increase-45 [iii]http://www.travelmole.com/stories/1145884.php