Chapter No| Title| Page No|
1| Introduction| |
| 1.1 Background of the study| 4|
| 1.2 Industry Profile| 5|
| 1.2.2 Meaning of Lubricant| 5|
| 1.2.2 Manufacturing Process of Lubricating Oil| 5|
| 1.2.3 Global Scenario| 9|
| 1.2.4 Indian Scenario| 10|
| 1.3 Company Profile| 12|
| 1.3.1 Castrol Shekar Agencies| 13|
| 1.3.2 About Castrol and its distributors in India| 14| | 1.3.3 Product line| 16|
| 1.3.4 Few facts about Castrol India Limited| 20|
| 1.3.5 Brief about the competitors of Castrol and their analysis| 22| | 1.4 Vision, Mission and Objectives| 29|
| | |
2| Organisational Structure| |
| 2.1 Corporate Organization structure| 31|
| 2.2 Departmental Organization| 32|
| 2.3 Authority and Responsibility relationship| 32|
| | |
3| Functional Areas| |
| 3.1 HR Department| 35|
| 3.1.1 Objectives| 35|
| 3.2 Marketing Department| 36|
| 3.3 Operations Department| 37|
| 3.4 Finance Department| 38|
| 3.4.1 Objectives| 38|
| 3.5 Distribution and Logistics Departments| 38|
| | |
4| SWOT Analysis| 41|
| 4.1 Strength and Weakness| 42|
| 4.2 Opportunities and Threats| 42|
| 4.3 Problem Identification and solution in any specific area| 42| | | |
5| Observations, Suggestions and Conclusion| |
| 5.1 Major Findings| 47|
| 5.2 Suggestions| 48|
| 5.3 Learning’s from the Organizational Study| 49|
| Conclusion| 49|
| | |
| Annexure| |
| Balance Sheet| 51|
| Bibliography| 53|
1.1 BACKGROUND OF THE STUDY
This study was carried out, as part of the MBA curriculum prescribed by the Bangalore University, after the 1st year of the MBA programme i.e. after the 2nd semester and before the commencement of the second year i.e. before the 3rd semester of the MBA programme. We had to undergo summer training in the corporate sector for hands on experience, where we get an opportunity to put into practice the knowledge gained during the entire first year. Hence, the organizational study was conducted at Shekar Agencies, Bangalore, for a period of 5 weeks. The organization was studied on an overall basis. The objective of our study was to:
* Understand the structure of Shekar Agencies and how it functions. * Understand the different facets of the environment in which the organization operates. * Understand the culture of Shekar Agencies.
* Know about the decision-making processes in Shekar Agencies.
The process or methodology used in this study was:
* Learn about the working environment of Shekar Agencies. * Sketch the organizational hierarchy.
* Assess the performance of Shekar Agencies.
* Study the procedures, functions and activities of Shekar Agencies employees. * To examine the changes in the environment and how best Shekar Agencies can achieve its objectives.
1.2 INDUSTRY PROFILE
1.2.1 Meaning of Lubricant
The word ‘LUBRICANT’ means a substance such as grease or oil which reduces friction when applied as a surface coating to moving parts. It may also have the function of transporting foreign particles. The property of reducing friction is known as lubricity.
1.2.2 Manufacturing Process of Lubricating Oil
Lube oil is extracted from crude oil, which undergoes a preliminary purification process (sedimentation) before it is pumped into fractionating towers. A typical high-efficiency fractionating tower, 25 to 35 feet (7.6 to 10.6 meters) in diameter and up to 400 feet (122 meters) tall, is constructed of high grade steels to resist the corrosive compounds present in crude oils; inside, it is fitted with an ascending series of condensate collecting trays. Within a tower, the thousands of hydrocarbons in crude oil are separated from each other by a process called fractional distillation. As the vapours rise up through the tower, the...