Helen M. Gales
GM591 - Leadership and Organizational Behavior
Keller Graduate School of Management
Professor Leo Shelton
July 23, 2012
Case Study - The Forgotten Group Member
Part 1: Group Development
In looking over the details given for the case, the group appears to still be in the Storming stage. While some of the team has come together and are providing their assigned portions of the class project, they still are not a cohesive, and functioning team; due to one of their team members being preoccupied with outside demands and not really coming together with the rest of the team.
By having a better understanding of the stages of group development, Christine would have had a better idea of how to lead the group through the different stages and help them to move forward towards a successful completion of the assignment. The text indicates that for a team to be successful it needs to go through all of the stages, forming, storming, norming, performing and adjourning; making progress as each stage is completed. Part II: Problem Identification
From the little amount of information that the case gives concerning the initial meetings of the group, the primary problem is that Mike is seen as the "clown" and not taken seriously when suggestions are made. From what the text indicates about the different stages, this indicates a "clique" was formed between the other team members, and a general lack of concern was given to Mike and his needs, or at least that is how Mike views it by his reaction to finding the rest of his team having lunch together without him. The second problem appears to be social loafing on Mike's part, this may not be completely intentional, they might be due to job constraints. But since he passes vague information along, and doesn't show up to meetings without explanation, he is seen as not doing his part by the rest of the team. Part III: Retrospective Evaluation
With the information given in...