Case Study Medici Restaurant
David DelGiorno
HRM 385
2/12/2015
In the first question of the Medici Mediterranean Restaurant case study, it asks if
there are any other options that Alissa might consider solving this problem. There are
many other options that are not listed in the study that Alissa could exercise in this
scenario to make Guido focus more on his job. In this particular case, the head chef
Guido has not been through business school like the owner Alissa has. Guido lacks the
business skills that are imperative to keep a business well and running, leading to
recurring late payments of bills and invoices, deliveries of product that are not on time,
and a non qualified wait staff that is hurting the business. Guido’s focus is in the kitchen
and it has become a struggle for him to balance being a head chef, cooking food for
numerous customers every day, and being a successful manager. In Medici II, there is a
lack of wait staff that does no help to Guido, putting extra stress on him to perform to his
best abilities as a chef. Guido’s job is to ensure quality food keeping customers, while
managing the entire floor of the restaurant, all while keeping Alissa happy.
One option that Alissa may consider would to put her experience of business
school to use and to take on the entire business side of both restaurant locations.
Meaning to find a distributor that delivers product quick and on time, eliminating the
need to change the popular menu items. Alissa would have to take on all invoices and
bills in both restaurants, reducing what Guido’s job entails, leading him to focus more on
being a chef, rather than a manager. Alissa would also have to decide which of the wait
staff at Medici II is worth keeping, and fire the ones that are undisciplined. Hiring a wait
staff that has experience in the restaurant business would benefit both Alissa and Guido
and increase the profits in both restaurants because of an increase in efficiency. A
HRM 385
2/12/2015
In the first question of the Medici Mediterranean Restaurant case study, it asks if
there are any other options that Alissa might consider solving this problem. There are
many other options that are not listed in the study that Alissa could exercise in this
scenario to make Guido focus more on his job. In this particular case, the head chef
Guido has not been through business school like the owner Alissa has. Guido lacks the
business skills that are imperative to keep a business well and running, leading to
recurring late payments of bills and invoices, deliveries of product that are not on time,
and a non qualified wait staff that is hurting the business. Guido’s focus is in the kitchen
and it has become a struggle for him to balance being a head chef, cooking food for
numerous customers every day, and being a successful manager. In Medici II, there is a
lack of wait staff that does no help to Guido, putting extra stress on him to perform to his
best abilities as a chef. Guido’s job is to ensure quality food keeping customers, while
managing the entire floor of the restaurant, all while keeping Alissa happy.
One option that Alissa may consider would to put her experience of business
school to use and to take on the entire business side of both restaurant locations.
Meaning to find a distributor that delivers product quick and on time, eliminating the
need to change the popular menu items. Alissa would have to take on all invoices and
bills in both restaurants, reducing what Guido’s job entails, leading him to focus more on
being a chef, rather than a manager. Alissa would also have to decide which of the wait
staff at Medici II is worth keeping, and fire the ones that are undisciplined. Hiring a wait
staff that has experience in the restaurant business would benefit both Alissa and Guido
and increase the profits in both restaurants because of an increase in efficiency. A