CASE STUDY FEDEX VS UPS

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CASE STUDY

FEDEX VS UPS

VS

HYDER MUNAVER

29-MAR-05

The Introduction:

In today's' fast moving world delivery of packages, parcels, documents, goods in a timely and guaranteed manner is of absolute importance.

With the fast moving trend of online businesses, auctions etc.. The need for fast and reliable package delivery is growing.

The logistics industry has received globally, a lot of publicity regarding the industry's attitudes on, and actions in, corporate responsibility issues. The different stakeholder groups are interested in the logistics industry's ways of action concerning these issues. The logistics industry has had to react to these new kinds of demands and questions from the stakeholders.

Two major companies come to mind when we have to ship anything of real importance:

FEDEX and UPS.

FEDEX Overview:

Every generation expects easier access to more of what the world has to offer. More products and services, more information and ideas, more people and places.

FedEx helped create that expectation. And we deliver on it millions of times a day, providing the access to transform possibilities into reality.

While our early days are legendary, today's FedEx has grown up into a $29-billion network of companies, offering just the right mix of transportation, information, document management and supply chain solutions. And we still back our services with the "absolutely, positively" spirit you expect from the trusted FedEx name.

Companies owned by FedEx:

FedEx corporation

FedEx Express

FedEx Ground

FedEx Freight

Ex Kinko's

FedEx Custom Critical

FedEx Trade Networks

FedEx Services

UPS Overview:

UPS is the world's largest package delivery company and a global leader in supply chain services, offering an extensive range of options for synchronizing the movement of goods, information and funds. Headquartered in Atlanta, Ga., UPS serves more than 200 countries and territories worldwide and operates the largest franchise shipping chain, The UPS Store®.

Companies owned by UPS:

UPS Air Cargo

UPS Aviation Technologies

UPS Capital Corporation

UPS Consulting

UPS Mail Innovations

Mail Boxes Etc.

UPS Professional Services

UPS Supply Chain Solutions

UPS TeleServices

Mission Statement:

FedEx:

FedEx will produce superior financial returns for shareowners by providing high value-added supply chain, transportation, business and related information services through focused operating companies competing collectively, and managed collaboratively, under the respected FedEx brand. Customer requirements will be met in the highest quality manner appropriate to each market segment served. FedEx companies will strive to develop mutually rewarding relationships with its employees, partners and suppliers. Safety will be the first consideration in all operations. All corporate activities will be conducted to the highest ethical and professional standards.

UPS:

We sustain a financially strong company that provides a long-term competitive return

to our shareholders.

UPS has a history of strong returns. These returns have been driven by our abilities to transform our company and adapt to changing conditions. We believe these abilities will drive our financial sustainability well into the future. The service UPS provides has inherent economic benefits:

First, by providing reliable, affordable services to millions of small businesses, we help them thrive;

Second, by facilitating the flow of goods, information and funds we enable our customers to run their businesses more efficiently, reduce waste and strengthen their bottom lines;

Third, as we grow our business in a financially sustainable manner, we extend Economic, social and environmental benefits to our stakeholders.

UPS combines the disparate activities of supply chains into a precise, engineered whole, transforming what was once a cost center into a business...
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