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Academic Planner

JTW 106E/4
JTW 105E/2
BUSINESS
COMMUNICATION

Academic Session 2012/2013

Video ConferencE|
Session| Date| Time|
1| | |
2| | |
3| | |
4| | |
5| | |
6| | |
7| | |

[Students need to fill the date and time of video conference session. Please refer to the video conference time-table for Academic Session 2012/2013 provided.]

JTW 106E/4 / JTW 105E/2 – BUSINESS COMMUNICATION

PENGURUS KURSUS: PUAN JAINAMBU BINTI M.D. MOHD. SULTAN
E-mail : jainambu@ymail.com

COURSE SYNOPSIS

Communication is one of the most important elements in business. The content of this course has been carefully selected to fulfill the need of an effective business communicator. It provides you with an opportunity to explore a wide range of communication skills. It helps you to learn effective strategies for many types of communication challenges you will face at your dynamic workplace. The underlying structure of this course includes the fundamentals in business communication, various methods and techniques in writing, mechanics to evaluate and process information, concepts to follow and practice, practice and practice. This course enables you to gain valuable insights into ethics, etiquette, listening, teamwork and nonverbal communication.

COURSE OBJECTIVES

By the end of this course, you should be able to:

* Communicate effectively with less time and effort.

* Enhance self credibility in job search and stand out from the competition.

* Tackle each project and challenges faced at workplace effectively and shine in your future career.

METHODS OF CONDUCTING COURSE

Similar to other courses of distance learning, this course is conducted through 7 video conference and seminars. Your attendance in every session of video conference and seminars are compulsory.

MAIN TEXT BOOK

Bovier, L. Courtland; Thill, V. John (2012). Business Communication Today, 11th ed, Pearson Education – Prentice Hall

COURSE SCHEDULE

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LecturePartContent
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VC 11An Overview
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Foundations of Business Communication
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VC 22 Three- Steps Writing Process
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VC 33Crafting Brief Messages
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VC 43Persuasive Messages
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IL 13Writing Routine Positive Messages
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Writing Negative Messages
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IL 24Supporting Messages with Quality
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Information -------------------------------------------------

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VC 55Planning, Writing, and Completing Reports
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and Proposals -------------------------------------------------

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VC 66Designing and Delivering Oral and Online
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Presentations...
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