COMM/215 ESSENTIALS OF COLLEGE WRITING
18 January 2013
Instructor: Harold Horton
Case Study Analysis
This case summary analysis entails issues occurring during the recruitment and training processes for ABC, Inc. Upon review of the records for the new recruits, the new recruiter for the Operations Supervisor, discovered multiple errors to include missing transcript documentation, mandatory clinic visits to obtain physicals prior to the new hire training, mandatory drug screenings, incomplete training manuals, office pamphlets and missing applications for applicants. The schedule of the company calendar is also an issue. Due to the lack of communication, events on the calendar are often overlapping. There is also an issue with the availability of and amount of complete training manuals and or supplies to conduct necessary training. This is not an acceptable situation for any business to be in and still be successful in their recruitment process. There are a wide variety of resources available to get this area of the company on target with its new hires. The company should get with the Information Systems Management Department and implement a company portal via the internet to view company information, view open positions available with the company and also fill out an application for prospective hire with the ability to upload documentation. This is where the Information Systems Management Department plays a key role in the success of the company. The Information Systems Management Department should assist the company in establishing an outlook email account for each department and all employees within the company. This allows for better communication within the company and company calendars can be maintained here as well. This would alleviate the need to have a paper trail and better establish communication within the company. Let us first begin with the application phase. With the...