Case Study
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Situational approaches -Consistency and Leadership
Eileen Nolland works with jacks company .Its a small company with 12 employees .She is responsible for her work and also always top of all work and in any situation she needs to handles with customs or employees she is top of all work.Her duties are answering phone,entering orders into the system to tracking inventory and updating client files,back up for other colleagues, Handles sales staff commissions and employee benefits, makes decision of purchasing decisions for the office, Shopping office needs and comparing for shaving,handling all work and personal issues of Jack 's, She was like "the go to person" for her boss.So this all situation keeps always Eileen top of all employees and she was like given preferential treatment that 's what some employees thought and also some staff resent Eileen 's connection to Jack.But actually Jack was interested that all employees should be like Eileen.Eileen work hard but also complains some time of working late night fixing filing error and tired and boss use to send her home and rest saying “She worked so hard last night, and she won’t be any good today. I told her to go home and sleep. Be back tomorrow and start fresh” . So , from Jack 's point of view Eileen is invaluable to team as she is always has necessary data to consider, is quick to point out benefits or potential hardships to clients and almost always presents a solution.He wish to more employees approach as Eileen does. Performance of the leader or employee affects other employees in positive or negative ways. Favourism for on employee and not for other can make other employees to motivate to work like good work make them think about the performance of the leader.Good workers are always good and have good performance in front of the leaders. 3
Review/Analysis of the case
Analysis of the
2
Situational approaches -Consistency and Leadership
Eileen Nolland works with jacks company .Its a small company with 12 employees .She is responsible for her work and also always top of all work and in any situation she needs to handles with customs or employees she is top of all work.Her duties are answering phone,entering orders into the system to tracking inventory and updating client files,back up for other colleagues, Handles sales staff commissions and employee benefits, makes decision of purchasing decisions for the office, Shopping office needs and comparing for shaving,handling all work and personal issues of Jack 's, She was like "the go to person" for her boss.So this all situation keeps always Eileen top of all employees and she was like given preferential treatment that 's what some employees thought and also some staff resent Eileen 's connection to Jack.But actually Jack was interested that all employees should be like Eileen.Eileen work hard but also complains some time of working late night fixing filing error and tired and boss use to send her home and rest saying “She worked so hard last night, and she won’t be any good today. I told her to go home and sleep. Be back tomorrow and start fresh” . So , from Jack 's point of view Eileen is invaluable to team as she is always has necessary data to consider, is quick to point out benefits or potential hardships to clients and almost always presents a solution.He wish to more employees approach as Eileen does. Performance of the leader or employee affects other employees in positive or negative ways. Favourism for on employee and not for other can make other employees to motivate to work like good work make them think about the performance of the leader.Good workers are always good and have good performance in front of the leaders. 3
Review/Analysis of the case
Analysis of the
References: Burke, W. W., & Litwin, G. H. (1992). A causal model of organizational performance and change. Journal of Management, 18(3), 523. Retrieved from http://search.proquest.com/docview/215258879?accountid=131940 LESSON # 5 CASE STUDY : PAGE NO 1 LESSON # 6 CASE STUDY : PAGE NO 7