Case Study

Grace Buckman
408-460 Highland Avenue,
London ON CA
Email: gbgile85@gmail.com, Call: 226-973-5245
Objective:
To obtain a position in a professional environment, where I can proliferate and use my existing Medical Administration skills and knowledge to satisfaction, and continue to build my career as a productive employee and individual.
Summary of Skills
 Typing – 40 words per minutes
 Medcom Program
 Microsoft Office – Word, Excel, and PowerPoint
 Bilingual
 CPR
 Data Entry
Employment History
Position; Manager/Owner
R&G Naturalz, London ON 2011- Present
 Handling priority customer orders, and billing accordingly
 Handling the day to day activities of my business
 Communicating with customers via website, email, fax, phone
 Maintaining e-commerce website, and updating it with new products as needed
 Greet customers politely and professionally both on the phone and in person and answering questions about company products.
 Organizing various marketing campaigns to promote my business through social media site, e.g. Facebook, sale spider, twitter, and others.
 Arranging for new inventory as needed.
 Contacting freight forwarders for quotes, and arranging shipping of client’s consignments.
 Contacting manufacturers, making product orders, negotiating price
Position: Independent Sales Leadership Representative 04/2011- 07/2011
Avon Canada, London, On
 Handling priority customer orders, billing
 Client concerns.
 Door to door campaign to retain customers
 Responsible for appointing new reps in my given locality
 Communicated with customers politely and professionally, and answered questions about company products.
Position: Assistant Manager 2005 - 2009
Fragrance City Cosmetics/Health Centre, West Africa Ghana
 Handling priority concerns
 Helped in preparation of new policies and work place procedures
 Supervised a staff of 9-members within department of sales and customer service.
 Taking inventory,... [continues]

Read full essay