Case: Management and Conflict

Only available on StudyMode
  • Download(s) : 63
  • Published : March 6, 2013
Open Document
Text Preview
Running
 Head:
 The
 Real
 Problem
 with
 Teamwork:
 A
 Case
 Analysis
 
 

 
 
 
 
 
 
 
 
  The
 Real
 Problem
 with
 Teamwork:
 A
 Case
 Study
 Analysis
  Shannon
 Cole
  Comm.
 303-­‐001
  Fall
 Semester
 2010
  Professor
 Forster
 
 
 
 
 
 
 
 
 
 
 
 

The
 Real
 Problem
 with
 Teamwork:
 A
 Case
 Study
 Analysis
 {2}
 
 

Recently,
 many
 organizations
 have
 adapted
 internal
 teamwork
 strategies
 to
  increase
 creativity
 and
 productivity
 for
 business.
 With
 companies
 combining
 different
  departments,
 incorporating
 small
 group
 discussions,
 as
 well
 as
 developing
 teams
 for
  certain
 projects,
 the
 integration
 between
 divisions
 can
 result
 in
 conflict.
 Whether
  conflict
 arises
 among
 team
 members,
 with
 management,
 or
 because
 of
 the
 ethics
 of
 the
  company,
 the
 result
 can
 be
 either
 productive
 or
 destructive.
 
 Conflict
 is
 an
 important
 factor
 to
 consider
 within
 organizational
 communication
  systems
 since
 it
 happens
 so
 frequently.
 Organizational
 Communication
 and
 Conflict
  Management
 Systems:
 A
 Social
 Complexity
 Approach,
 written
 by
 Aula
 and
 Siira
 (2010)
  suggests,
 “the
 complexity
 of
 conflict
 increases
 as
 organizations
 become
 more
 open
 and
  diverse...Conflict
 is
 inevitable
 and
 even
 desirable:
 To
 work
 in
 an
 organization
 is
 to
 be
 in
  conflict”
 (p.
 125
 ).
 With
 this
 being
 said,
 we
 should
 consider
 what
 factors
 can
 decrease
  conflict
 in
 the
 work
 place
 and
 make
 conflict
 more
 productive.
 Themes
 that
 I
 consider
  throughout
 my
 examination
 of,
 The
 Problem
 with
 Teamwork,
 by
 Katherine
 Miller
 (2009),
  are
 how
 there
 is
 a
 lack
 of
 training
 provided
 for
 the
 workers
 by
 management,
 how
  personal
 as
 well
 as
 relational
 factors
 can
 affect
 the
 way
 people
 handle
 conflict,
 in
  addition
 to
 how
 a
 third
 party
 can
 help
 resolve
 this
 conflict.
 
  The
 case
 study,
 The
 Problem
 with
 Teamwork,
 illustrates
 a
 new
 internal
  collaboration
 between
 the
 manufacturing
 and
 design
 teams
 within
 the
 firm,
 Auto
 Safety
  Products.
 This
 company
 designs
 and
 produces
 automobile
 seatbelts,
 as
 well
 as
 infant
  and
 child
 safety
 seats
 for
 an
 assortment
 of
 vehicles.
 
 This
 new
 “concurrent
 engineering”
 

The
 Real
 Problem
 with
 Teamwork:
 A
 Case
 Study
 Analysis
 {3}
 
 

system
 directly
 involves
 the
 employees
 Mike
 Garcia,
 a
 manufacturing
 manager,
 and
 Jill
  Hendrickson,
 a
 design
tracking img