case 3 Creatie Toys
Sylvia Mae A. Corcilles Letecia A. Bartolome
Masteral Student Masteral Teacher
Case Three: Creative Toys Company
1. Identification of the Problem
The Creative Toys Company, a small firm that specializes in producing small wooden toys, was started by John Wilson. The company is proud of its history, stability and growth in the industry. Low turnover rates are result of good wages and fringe benefits. One department in particular the transportation department had been highly productive. The plant manager recently decided to bring consultants to determine if production could be increased, one recommendation dealt with rearranging the work areas in the transportation department. The plant manager agreed with the assessment and had the workstation rearranged during the weekends. After two months it was obvious that transportation department's productivity was declining. So now the problem, what causes the department's resistance to change? What would the manager do to increase productivity?
2. Objectives of the Problem
To identify the causes of the resistance to change with the transportation department.
To provide possible solutions to increase the productivity of the transportation department.
3. Situational Analysis The transportation department of the Creative Toys Company had become a social system- a complex set of human interrelationship interacting in many ways. All parts of the system are mutually interdependent. The rearrangement of the working areas affected each one of the members and it has lead to low productivity. The department gain closeness to each other especially that their working areas before are in a circular fashion thus they are able to converse with each other and keep inform of their work habits and productivity. When the plant manager disrupted their social equilibrium-the interdependent parts in dynamic working balance they throw the whole transportation department out of balance seriously reducing its forward progress.
Masteral Student Masteral Teacher
Case Three: Creative Toys Company
1. Identification of the Problem
The Creative Toys Company, a small firm that specializes in producing small wooden toys, was started by John Wilson. The company is proud of its history, stability and growth in the industry. Low turnover rates are result of good wages and fringe benefits. One department in particular the transportation department had been highly productive. The plant manager recently decided to bring consultants to determine if production could be increased, one recommendation dealt with rearranging the work areas in the transportation department. The plant manager agreed with the assessment and had the workstation rearranged during the weekends. After two months it was obvious that transportation department's productivity was declining. So now the problem, what causes the department's resistance to change? What would the manager do to increase productivity?
2. Objectives of the Problem
To identify the causes of the resistance to change with the transportation department.
To provide possible solutions to increase the productivity of the transportation department.
3. Situational Analysis The transportation department of the Creative Toys Company had become a social system- a complex set of human interrelationship interacting in many ways. All parts of the system are mutually interdependent. The rearrangement of the working areas affected each one of the members and it has lead to low productivity. The department gain closeness to each other especially that their working areas before are in a circular fashion thus they are able to converse with each other and keep inform of their work habits and productivity. When the plant manager disrupted their social equilibrium-the interdependent parts in dynamic working balance they throw the whole transportation department out of balance seriously reducing its forward progress.