Week Six Case Study – Case 1: L’Oreal Knowledge Management Using Microsoft SharePoint
1. What are the challenges facing L’Oreal management?
L’Oreal, founded in 1907, is world’s largest cosmetic and beauty company selling globally more than 500 brands. L’Oreal has five worldwide research and development centers spread over France, United States, Japan and China. To link everyone of them on the same platform of information is a difficult task. The intranet for this division must support thousands of researchers working in France, the United States, Japan and China. The intranet is required to support professional applications as well as databases on subjects including biology, patents, hair color and laboratory security. In such a vast network its difficult for teams to communicate. Team members lose interest in commercial activity when they consume more energy in communication. To overcome these hurdles and to manage its largest internet initiative L’Oreal chose SharePoint Portal Server.
2. Make a list of all the functionalities of M@sternet described in the video. What kind of knowledge management system is M@sternet?
* Microsoft SharePoint products and technologies include browser based collaboration and a document management platform. These can be used to host web sites that access shared work spaces and documents, as well as specialized applications like wikis and blogs from a browser. * Users are allowed to manipulate proprietary controls or pieces of content called web parts to creat or modify sites. * The MS SharePoint is a premier collaboration server and a powerful platform that allows to work several persons on same set of documents together. * It is targeted as a colaberated work space and a tool for management and automation of business processes.In short this is a collabration of processes and people.
3. Why did L’oreal say it chose the SharePoint platform?
L’Oreal sought on intranet solution to manage the...
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