Career Management and Professional Development
Career Management and Professional Development
Placement Assignment 1.
Toys ‘R’ Us
Contents
1 Introduction 3
2 Skills 3 2.1 Time Management 3 2.2 Team work 4 2.3 Proffessionalism 4 2.5 Selling 4/5
3 Values 5 3.1 Recognision 5/6 3.2 Personal attributes 6/7
4 Conclusion 7
Bibliography 8
Referances 8 Appendix 1 – Sectors within Toys ‘R’ Us 9 Appendix 2 – Employee Appraisal 10/11 Appendix 3 – Action Plan 12/16 Appendix 4 – Management structure and diagram 17
1. Introduction into the company
I began my placement with Toys ‘R’ Us in the summer of 2011. Toys ‘R’ Us started off in 1984 as a small store in Maryland USA which has now expanded globally. Today Toys ‘R’ Us incorporates Babies ‘R’ Us which is a leading retail baby product specialist. In 2011 toys ‘r’ us also branched into the Far East market linking with companies in South East Asia and China. Within each toys ‘r’ us branch they divide the stores into sections which can be found in appendix one. After a nine week training period is completed, managers are given one of these sections to manage and ensure all staff are working to the standards and expectations the company require. They also make sure the department is presentable and running to the best of its ability, to maximise profits, and offer good customer service to potentially gain a brand loyal customer.
1.1 Introduction to my training program In the initial stages of my placement I had to undergo a nine week training program which would develop my skills and knowledge of the job I would have to perform, in the later stages. When I finished my training program the section I had to manage initially was the ‘floor’. This included ensuring the shop was as full of stock as possible, and to make sure every customer who walked through the doors had the same
Placement Assignment 1.
Toys ‘R’ Us
Contents
1 Introduction 3
2 Skills 3 2.1 Time Management 3 2.2 Team work 4 2.3 Proffessionalism 4 2.5 Selling 4/5
3 Values 5 3.1 Recognision 5/6 3.2 Personal attributes 6/7
4 Conclusion 7
Bibliography 8
Referances 8 Appendix 1 – Sectors within Toys ‘R’ Us 9 Appendix 2 – Employee Appraisal 10/11 Appendix 3 – Action Plan 12/16 Appendix 4 – Management structure and diagram 17
1. Introduction into the company
I began my placement with Toys ‘R’ Us in the summer of 2011. Toys ‘R’ Us started off in 1984 as a small store in Maryland USA which has now expanded globally. Today Toys ‘R’ Us incorporates Babies ‘R’ Us which is a leading retail baby product specialist. In 2011 toys ‘r’ us also branched into the Far East market linking with companies in South East Asia and China. Within each toys ‘r’ us branch they divide the stores into sections which can be found in appendix one. After a nine week training period is completed, managers are given one of these sections to manage and ensure all staff are working to the standards and expectations the company require. They also make sure the department is presentable and running to the best of its ability, to maximise profits, and offer good customer service to potentially gain a brand loyal customer.
1.1 Introduction to my training program In the initial stages of my placement I had to undergo a nine week training program which would develop my skills and knowledge of the job I would have to perform, in the later stages. When I finished my training program the section I had to manage initially was the ‘floor’. This included ensuring the shop was as full of stock as possible, and to make sure every customer who walked through the doors had the same
References: Dransfield Rob, Needham Dave and Hough Karen (2006). Applied Business. Bath: TAG publishing. p47-153. Landsberger Joseph Frank. (1996). Time Management. Available: http://www.studygs.net/timman.htm. Last accessed 21st June 2012. Learn Management2. (2010). Tall structure. Available: http://www.learnmanagement2.com/Tall%20structure.htm. Last accessed 21st June 2012. tutor. (2007). People - Theories of Motivation. Available: http://tutor2u.net/business/gcse/people_motivation_theories.htm. Last accessed 21st June 2012.