University of Phoenix
HRM/531 Human Capital Management
July 18, 2010
Job Analysis for Sales Person Positions
There has been a merger between InterClean and EnviroTech that has taken on a new strategic direction. The company wants to make the best solution and services for cleaning efforts to become environment safe. Future of the company is dependent on providing solutions to the consumers. The company’s goal is to provide a full spectrum of cleaning services and solutions. The sales representatives need to be grouped into teams that link high-quality products with high-quality service (InterClean, 2008).
The definition for job analysis is the process used to collect information about the duties, responsibilities, necessary skills, outcomes, and work environment of a particular job. There are several b questionnaires, observation, and gathering background information such as duty statements. In the job analysis there needs to be explanation that identifies behaviors of the employee that takes the position, also an understanding of the job requirements and functions of the position.
Workforce Planning System
The company must understand the concept of the workforce system. The company needs to be able to identify, develop and retain employees to meet the needs of the organization. “To make intelligent decisions about the people-related needs of a business, two types of information is essential: (1) a description of the work to be done, the skills needed, and the training and experience required for various jobs, and (2) a description of the future direction of a business.” (Casio, W., 2006, Managing Human Resources, Ch. 5) The memo that was sent out from David Spencer, President and CEO, formulated the new requirements for the sales team: “Solution-based selling will require our sales force to be more knowledgeable about emerging issues in sanitation, environment regulation of cleaning systems, and OSHA standards.... [continues]
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