Capstone Project Proposal

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CAPSTONE PROJECT PROPOSAL

IS OPEN SOURCE S O F T WARE READY FOR THE ENTERPRISE MESSAGING AND COLLABORATION N E E D S? Submitted by: Jorge L. Vargas email:vargasjorgel@yahoo.com Submitted to ASPEN University MSIT Program October 19, 2003

I S OPEN SOURCE SOFTWARE READY FOR THE ENTERPRISE MESSAGING AND COLLABORATION NEEDS?

O CTOBER 19, 2003

Table of Contents
1. INTRODUCTION ........................................................... 3 DESCRIPTION ................................................................. 3 PURPOSE.......................................................................... 4 PROFESSIONAL INTEREST......................................... 4 2. 3. 4. LITERATURE SEARCH .............................................. 5 RESEARCH QUESTION .............................................. 6 FORMAT AND RESEARCH DESIGN....................... 7 FORMAT........................................................................... 7 RESEARCH DESIGN ...................................................... 7 5. 6. 7. EVALUATION ................................................................ 8 EXPECTED OUTCOME............................................... 9 CONCLUSION .............................................................. 10

JORGE L . VARGAS

I S OPEN SOURCE SOFTWAR E READY FOR THE
ENTERPRISE MESSAGING A ND COLLABORATION NEED S ?

O CTOBER 19, 2003

1 . INTRODUCTION
DESCRIPTION Organizations all over the world are faced with increasing pressure to perform in an environment that is characterized by new challenges like: -Decreasing profits. -More players/competitors in the field. -New products every day with increasing competition to existing products. -Increasing customer knowledge, sophistication and customization requirements. While an organization is facing these and many more challenges, it needs to stay competitive and moving continuously looking for new products and revenue streams, carefully monitoring its competition as well as its customers. At the same time technology investment costs continue to increase in a diminishing revenue atmosphere. What can organizations do to respond to these and many other challenges, while investing in technology needs for the business in a sensible and efficient manner? Many organizations around the world are turning to Open Source Software solutions as their answer to an era of increased overheads and diminishing profits. One of the reasons behind this is that proprietary software solutions are tightly controlled by the developer and they charge more or less whatever they want for upgrades and support. In contrast Open Source Software solutions are not controlled by a single organization, and obtaining support is possible from various sources, since the source code is open for review and modifications in order to maintain and modify such applications as needed. There are other reasons that go beyond the cost and support but are closely related, reasons related to reliability and robustness. It is broadly agreed that Open Source Software solutions, due to their broad support and openness, are a more reliable and robust alternative than proprietary equivalents. A quick look at some of the major Internet sites reveal that key players rely on Open Source Software solutions for mission critical applications. But how this trend affects our organization or any organization today? What organizations are looking for is a tangible and reasonable return on investment (ROI) from their technology investments. After many years in a spending spree, organizations are being very careful in what they invest their funds on, and are evaluating every possible alternative before committing their resources. The above stated points are just a few of the reasons why I selected Open Source Software as the area of research for the capstone project.

J ORGE L. V ARGAS

P AGE 3

OF

10

I S OPEN SOURCE SOFTWAR E READY FOR THE
ENTERPRISE MESSAGING A ND COLLABORATION NEED S...
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