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Capstone Major Project

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Capstone Major Project

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“AN ANALYSIS OF CUSTOMER PERCEPTION TOWARDS SERVICES PROVIDED BY DEPOSITORY PARTICIPANTS OF RAJKOT AREA”

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SUBMITTED TO:
Prof. Chhavi Manra
Marwadi Education Foundation Group of Institution

SUBMITTED BY:
Meet Vajaria
(MPG1102003)

CERTIFICATE

ACKNOWLEDGEMENT

I am extremely grateful to all those who have shared their expertise and knowledge with me and without whom the completion of this project would have been virtually impossible.

I am indebted to all staff of Angel Broking Ltd for their valuable support and cooperation during the entire tenure of this project. Not to forget, all those who have kept my spirits surging and helped delivering my best.

I thank to our faculty guide Prof. Chhavi Manra who helped us out at every critical situation that I faced in my project and gave me her valuable advice to solve problems. I want to give my special thanks to all members of MEFGI, for providing us opportunity to work on this project with this great organization.

At last I would like to thank all the respondents met in the preparation, who gave their valuable time to provide us required information and their honest support to complete our project in time.

Meet Vajaria
MPG1102003

EXECUTIVE SUMMARY

A depository is an organisation which holds securities of investors in electronic form at the request of the investors through a registered Depository Participant. It also provides services related to transactions in securities.

This project provides a theoretical framework of the depository participant, the parties constituting the depository system, working of NSDL and CDSL, dematerialisation, re-materialisation and types of DEMAT A/Cs.

This project mainly deals with knowing the customer perception towards various services provided by the depositaries present in Rajkot. In today’s era, where every individual has a demat account; it is mandatory that there should be proper awareness of the services provided by these depository...