Business Research Method - Banking Questionaire

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  • Topic: Bank, Core banking, Temenos Group
  • Pages : 8 (707 words )
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  • Published : May 20, 2010
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RESEARCH QUESTIONNAIRE

AN ANALYSIS OF HOW BUSINESS CAN USE INFORMATION TECHNOLOGY (IT) TO GAIN COMPETITIVE ADVANTAGE: THE CASE OF COMMERCIAL BANKS IN ZIMBABWE.

SECTION A: RESPONDENT AND BANK PROFILES

a) Respondent’s Profile

Position in the organisation
Please tick where applicable
|Clerical | |
|Supervisory | |
|Managerial | |
|Executive | |

Length of Service with the Institution
Please tick where applicable
|1 – 5 years | | |6 – 10 years | | |11 – 16 years | | |16 – 20 years | | |More than 20 years | |

|Highest Qualification |
|Please tick where applicable |
|Certificate | |
|Diploma | |
|Degree | |
|Postgraduate | |
|PhD | |

How long have you been exposed to use of computers?

Please tick where applicable
|1 – 5 Years | | |6 – 10 Years | | |11 – 15 Years | | |16 – 20 Years | | |More than 20 Years | |

b) Bank Profile
Bank Name________________________________________
Number of Branches_____________________________________

|Number of Employees | |
|Please tick where applicable | |
|1 – 100 | | |101 – 200 | | |201 – 300 | | |301 – 400 | | |More than 400 | |

Clientele Base
(i) Corporate Clients
Please tick where applicable
|1 - 500 | |
|501 – 1 000 | | |1 001 – 1 500 | | |1 501 – 2 000 | | |More than 2 000 | |

(ii)Individual Clients
Please tick where applicable
|1 – 10 000 | | |10 001 – 20 000 | | |20 001 – 30 000 | | |30 001 – 40 000 | | |More than 40 000 | |

SECTION B: LEVEL OF AUTOMATION IN THE BANK
(a)IT Systems
i) Core Banking System
|Type of Core Banking System | | |Please tick where applicable | | |Globus | | |Equation | | |Bank Master | | |Equinox | | |Flexicube | | |Other (Specify) | | |__________________________________________ | |

Year Core Banking System was Introduced .....................

(ii) Enterprise Resource Planning System
|Please tick modules used...
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