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Business Organisation
In 1915 Frederick Winslow Taylor gave a revolutionary speech. The speech was called, “The Principles of Scientific Management” and this was when Taylor introduced the world to a new way to look at a workplace (Blake & Moseley, 2011). The theories and practices that were mentioned in his speech have had a vast affect in the 21st century workplace (Hudson, 2004). The speech provided a new perspective to the workplace by improving the efficiency of the working class man (Blake & Moseley, 2011). The theory highlighted that companies could use simple training techniques so that workers could focus on one task, which would run the business more efficiently (Berdayes, 2002). Taylor’s theory has had a positive impact on the 21st century for companies such as Harvard University, Toyota and McDonalds Fast Food. However the theory hasn’t always been successful in all businesses, especially for different call centres and the company Apple Inc.
In order to control the workers, Taylor put forward his four principles of scientific management. Berdayes (2002), believed that the work of Taylor (1911), and Fayol (1949), could be combined into different ideas so it could unite their work. The first principle was to create a science for each element of a job with an emphasis (Berdayes, 2002). The second principle was the manager, specifically selects and develops the worker, instead of the worker choosing the work as they please (Berdayes, 2002). The third principle was for the manager to ensure that the job is being done in accordance to the science invented for this job (Berdayes, 2002). The fourth principle was for the manager, to ensure the work is evenly distributed among the workforce and management. The management is to pick up the work that is better suited to them than other workers (Berdayes, 2002). The work of Taylor has been used in such a broad spectrum in companies all across the world (Blake & Moseley, 2011).
Wren (2011) believes that the most influential

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