Principles of Business Management
This research paper is focused on theories and principles of leadership of Herb Kelleher and the airline company of Southwest Airlines. I will begin with a biography, then move on to his leadership style, the organization he saved, and the employees behind this phenomenon.
Airline executive, Herbert D. Kelleher was born on March 12, 1931, in Camden, New Jersey. Herb Kelleher is the co-founder and former CEO of Southwest, the first airline to eliminate unnecessary services and utilize secondary airports in order to offer low-cost fares. He started out as a lawyer, but soon switched to follow his aerial vision. His leadership styles have won various awards and the hearts and minds of many employees. He stepped down from his position in 2008. He was one of the three individuals who built Southwest Airlines, and he served as its president for most of the first thirty years of the company’s existence. Herbert Kelleher is called as one of the best CEOs by Fortune magazine in USA. Under his leadership, South West Airlines became the most consistently profitable, productive and cost efficient carrier in the industry.
The objective for business leaders, in all industries, is to recognize and accept a new reality with easy answers, and quick fixes. Herbert Kelleher’s leadership style helps in answering many important questions related to leadership and the role of leaders in organizations. He does not "rule" over his employees but rather, rules with his employees. Kelleher believes that leadership is the job of every employee, not just upper level management. Inspiring leaders have the ability not only to motivate people in their work, but also to people in other competing organizations. Kelleher is one of these leaders who went far beyond the context of his organization. Leadership to me is about leading, inspiring, and motivating people to follow organizational...