Business Ethics and Etiquettes

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Business Ethics and Etiquettes
Its how you do business

San Pedro College of Business Administration San Pedro, Laguna September 3, 2011

Speaker’s Profile

SONNY CAPULONG URFANO, CPA
B.S. Accountancy Graduate, SPCBA 2004 MBA, De La Salle University-Manila CIA-Candidate

Audit Manager, Trinity Insurance Brokers Managing Partner, Jacob Urfano & Associates Consultant, Metroplex Corporation, Binan Laguna College Professor, GCIC Taguig Past President, Rotaract Club of San Pedro East

What is Business Ethics? Business ethics (also known as corporate ethics) is a form of applied ethics or professional ethics that examines ethical principles and moral or ethical problems that arise in a business environment. It applies to all aspects of business conduct and is relevant to the conduct of individuals and entire organizations. addresses questions about morality — that is, concepts such as good and evil, right and wrong, virtue and vice, justice and crime, etc. Rule of values and moral on how you do business

What is Business Ethics? ‘The Golden Rule’ – Do the same thing to your fellow as you would desire to be done to you.

What is business etiquettes?

Etiquette is a code of behavior that delineates expectations for social behavior according to contemporary conventional norms within a society, social class, or group.

How you will do business with good impact

ETHICS

• Why have a Code of Ethics?
– to define accepted/acceptable behaviors; – to promote high standards of practice; – to provide a benchmark for members to use for self evaluation; – to establish a framework for professional behavior and responsibilities; – to discourage corruption, fraud and other malfeasance – to enhance credibility with stakeholders

Code of Ethics of Different Profession.

The physician should hold as sacred and highly confidential whatever may be discovered or learned pertinent to the patient even after death, except when required in the promotion of justice , safety and public health. (Article 2. Section 6- Code of ethics of the Philippine Medical Association)

Code of Ethics of Different Profession.

In a situation where mutual attraction and subsequent love develop between teacher and learner, the teacher shall exercise utmost professional discretion to avoid scandal, gossip and preferential treatment of the learner (Article 8. Section 7 – Code of ethics for Professional Teacher)

Code of Ethics of Different Profession.

A lawyer shall not decline to represent a person solely on account of the latter’s race, sex, creed or status of life, or because of his own opinion regarding the guilt of said person. (Rule 14.01 – Code of Professional Responsibility , BAR)

Code of Ethics of Different Profession.

Code of Ethics for Professional Accountants: Part A

Section 4. CONFIDENTIALITY

Code of Ethics for Professional Accountants: Part A

Section 5. TAX PRACTICE

Ethical Issues in Business
•Product safety standards •Advertising contents •Working environment •Unauthorized payments •Employee’s privacy •Environmental issues

Common Unethical Acts (reported by employees) • • • • • • • • • • Lying to Supervisors Falsifying records Alcohol and drug abuse Conflict of interest Stealing Receive a gift in violation of company policy Improper accounting procedure Sexual harassment Discrimination Violation of environmental laws

Why misconduct is not reported
• • • • Fear of not being considered a team player Did not think corrective action would be taken ―No one else cares-why should I?‖ Did not trust the organization to keep the report confidential.

ETHICS ASSOCIATED TO VALUES

Honesty - Being straightforward, sincere, truthful, free of fraud, deception or misrepresentation.

• Respect: To give particular attention to, show consideration for, or hold in high or special regard (Merriam-Webster's Online Dictionary, 10th Edition) • Should respect be given or must respect be earned?

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