Business Continuity Plan
University of Pheonix
Course: SEC/330– Industrial Security
August 9, 2010
The Phoenix Chemical Company is a large industrial manufacturer for the chemical resins and plasticizers and employs more than 5,000 employees in three separate locations. Its headquarters is in Boise, Idaho, research and development is located in Boston, Massachusetts, and all warehousing, manufacturing, as well as transportation distribution operations are in East Saint Louis, Illinois. Phoenix’s progressive management includes a continual upgrading of all systems punctuated with safety inspections, monitored quality checks, and consistent traffic follow-ups. Phoenix’s emergency management program has four basic concepts; mitigation, preparedness, response, and recovery (Federal Emergency Management Agency, 2010). These phases are in direct synchronization with federal government concepts. To ensure successful response, Phoenix has long recognized its’ efforts should remain focused on planning, preparing, and rehearsing all four phases of emergency management. The key aspect to ensuring the safety and wellness of our employees and our neighboring communities is to ensure purposeful disaster response and to exercise an in-depth and comprehensive business continuity plan, identifying the following key components: coordinated response, identification of resources necessary to meet employee, family, and community needs, identification of key personnel and decision-makers who will be responsible for implementing the business continuity plan, and ensuring the plan meets organizational needs to normalize operations as a means of protecting key fiscal assets and capital. Immediate Response
One never knows when or where an emergency is going to happen or for what reasons. For these reasons alone, it is critical that an organization, especially a larger one, develop a crisis management plan designed to immediately respond to an incident. This plan is location specific to assist in determining specific strategies in the event of a crisis. The plan prepares the organization for the risks associated with the geographic location and operations associated with Pheonix Chemical Company. The plan identifies specific procedures, tactics, and techniques related to response and the aftermath for associated scenarios. The plan ensures the organization will remain focused on recovery following a catastrophe. This reactive crisis management plan focuses on and includes internal and external integration. “The key to crisis management and responding appropriately and effectively to all incidents is to cover all the various scenarios that could impact a site, business or company, and put plans in place for how each scenario will be addressed” (Le Pree, 2007, p. 2). Each department within Phoenix has a response committee prepared to assemble as soon as an emergency happens so that they can meet to review the probable event or disaster scenario and then determine the proper course of action to mitigate the situation. It is the responsibility of each of these departments to notify the Pheonix chain of command of their action and decisions, while at the same time, contact local law enforcement and emergency responders. This particular portion of the plan and execution is essential in the timing of a company’s emergency evacuations within their structure and within the community. A major aspect of crisis management and disaster response includes planning to stay in business after an event occurs (Le Pree, 2007). The purpose of creating and developing immediate response coordination is to ensure Phoenix remain operation while focusing on recovery operations through and after the emergency situation. Steps to safeguard the...
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