Business Communication

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To communicate with others, to convince and to find the compromise, to listen and speak – those are what the life consists of and the business life especially. Without those important skills no success may be reached, and people gain these skills and improve them during their whole life. I think nobody can remain indifferent to the relations between people, their behaviour and their individuality. It is no matter who are you – the manager of giant corporation or, let’s say, a low-paid employee in a small office – if you are involved into some kind of business activity and have some goals and wishes – you are compelled to have a deal with others, without possibility to stand out from communication.

Business communication involves exchange of information within an organizational setup. It is a continuous process. The more the business expands, the greater is the pressure on the business to find more effective means of communication both with the employees and with the society at large. Business communication is both written and oral. Written communication is important to fix accountability and responsibility of people in organization. This requires more of written communication (much of paper work). Everything should be communicated in written form by the manager to the people in the organization. Written messages can be saved for future references and cannot be denied. Written communication has great significance in today’s business world. It is an innovative activity of the mind. Effective written communication is essential for preparing worthy promotional materials for business development. Speech came before writing. But writing is more unique and formal than speech. Effective writing involves careful choice of words, their organization in correct order in sentences formation as well as cohesive composition of sentences. Also, writing is more valid and reliable than speech. But while speech is spontaneous, writing causes delay and takes time as feedback is not immediate.

The object of this course paper is written business communication.

The subject is grammatical and stylistic peculiarities of business written interaction.

The aim is to explore the peculiarities of business communication in wide meaning in order to understand all the peculiarities of such type of communication and its necessity in modern world.

In accordance with the aim of investigation the following tasks were set: ✓ To define the concept of business communication; ✓ To analyze the most frequent types of written business communication and to explore them; ✓ To subscribe linguistic and sociocultural peculiarities of the style of business documents.

Chapter I
Characteristic Features of Business Communication

1. Functional Styles and their Classification

Functional styles of language are a system of interrelated language means which serves a definite aim in communication. Functional styles are thus to be regarded as the product of a certain concrete task set by the sender of the massage. Functional Styles appears mainly in the literary standard of a language. The literary standard of the English language, like that of any other developed language, is not so homogeneous as it may seem. In fact the standard literary English language in the course of its development has fallen into several subsystems each of which has acquired its own peculiarities which are typical of the given functional style. The members of the language community, especially those who are sufficiently trained and responsive to language variations, recognize these styles as independent wholes. The peculiar choice of language means is primarily predetermined by the aim of the communication with the result that a more or less closed system is built up. One set of language media stands in opposition to other sets of language media with other aims, and these other...
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