Business and Management Assignment

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FACULTY OF BUSINESS AND MANAGEMENT

SEMESTER MAY 2012

BBPB 2103

HUMAN RESOURCE MANAGEMENT

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TABLE OF CONTENTS

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INTRODUCTION SELECTED ORGANIZATION -SELANGOR HUMAN RESOURCE DEVELOPMENT CENTRE (SHRDC) 2.1 SHRDC Organisation Chart

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ROLES OF HUMAN RESOURCE MANAGEMENT 3.1 3.2 3.3 3.4 3.5 Planning Facilitator Coordinator Auditor Staffing

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ANALYSIS OF THE CHALLENGES 4.1 4.2 4.3 Globalisation Managing Change Human Resource Development

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RECOMMENDATION CONCLUSION ATTACHMENT

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1.0

INTRODUCTION

A well run Human Resource department is one of the most important departments to have in a company in order to achieve great success. The roles of Human Resource Management are undeniably important as they cater for the whole employee and management process. The department nurtures employees‟ talents and abilities in order to achieve the company‟s goals. This process includes the recruitment and selection area, benefits and compensation, industrial and labour relations as well as managing the employees‟ health and safety. It also provides training and motivation for the employees to improve their skills and knowledge in line with current business trends. Thus without a good and well managed Human Resource department a company will not be able to grow and expand as desired. 2.0 SELECTED ORGANISATION: SELANGOR HUMAN RESOURCE

DEVELOPMENT CENTRE (SHRDC) The Selangor Human Resource Development Centre was founded in February 1992 and there were a lot of changes made particularly in Human Resource to cater to business requirements. This company provides skill and knowledge based training to students who vary from SPM school leavers, fresh graduates and professionals from reputable companies. “Strive to be the Benchmarked Centre of Excellence for Competency-Based learning” is the vision that SHRDC has held for over 20 years. Their mission is „To enable performance improvement in individual and organisational of the manufacturing and services industries through the development of competencies‟. These show how much the company values competencies in skills and knowledge which are eminent in business nowadays. SHRDC is a company which prioritises providing an outstanding training service to companies and individuals. Thus, SHRDC needs to equip its staff, especially their Human Resource Management people, with up to date skills to achieve the company‟s aims. The Human Resource Management personnel must be able to identify what is important for the staff to have and encourage long lasting and continuous learning in them. As a result the company will achieve its objectives and manage to keep its staff happy and satisfied. The company consists of a good number of staff at the managerial level, and also technical and clerical professionals with the total of 45 people. These employees are the ones who run the company smoothly and successfully. However without a good Human Resource 3

Sample of good assignment Management team these employees would not be able to do their jobs well. The Human Resource Management group provides a good service from different angles: benefits, rewards, training as well as safety and health organisation. The chart below shows the importance of the Human Resource Management team in this company where it has different employees to cater to the different needs of the staff. This chart helps staffs identify the correct personnel to speak to regarding specific matters.

Chart 1: SHRDC Organisation Chart

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ROLES OF HUMAN RESOURCE MANAGEMENT

Human Resource Management plays a really important role in making sure how successful a company is in achieving its business targets. It provides guidance, support and motivation on all matters relating to staff. A well run Human Resource department will...
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