“The only constant is change”
On Wednesday March 27, 2013, the Fundamentals of Communication and Advertising class had the honor of having guest lecturer Solveig Evenstad, a specialist in the field of burnouts. Solveig is a 50 year old PhD student at University of Nice Sophia Antipolis in the department of Information and Comm. Sciences. She is writing her thesis on “Understanding and assessing pathological communication patterns in the workplace culture preceding burnout.” She frequently lectures on the subject of burnouts.
Burnout is loss of engagement, i.e, reduced energy, involvement, self-efficacy and motivation. The foundation of burnouts begins with out relationship at work. There are three different dimensions; energy, involvement, and effectiveness. These three elements are in a continuum between engagement and burnout. If these three deminsions lean towards the burnout side, one will start to feel exhaustion (both mentally and/or physically), cynicism (to protect yourself from exhaustion and disappointment, you become cold, with a distant attitude), and ineffectiveness (you become so exhausted and drained that the quality of work decreases as you lose confidence and self-esteem in yourself, and then others begin to also lose confidence in you).
WORKLOAD IS THE LEADING FACTOR FOR BURNOUT. The biggest paradox being “do more with less”. This leads to burnout because we can’t deliver the same quality.
Solveig explained to us that here are six factors that attribute to having a burn out. * Workload (leading factor) too much to do- or too little (being overqualified) * Control – how much control do you have over your work – are you being micromanaged – this can be degrading * Reward – psychological contract with yourself “if I di this on time, I will get a salary raise”, but when it doesn’t happen, leads to disappointment – lack of feedback, or appreciation * Community – good colleagues can...