Buisness Admin

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CU678
Level Credit value GLH

Work in a Business Environment
2 2 18

Aims
This unit is about being able to behave, and make contributions to work tasks and procedures in a business environment, in ways that support diversity, security and confidentiality at work, reduction of waste and improve efficiency. Learning outcomes The learner will: 1 Understand how to respect other people at work Assessment criteria The learner can: 1.1 1.2 1.3 Describe what is meant by diversity and why it should be valued Describe how to treat other people in a way that is sensitive to their needs Describe how to treat other people in a way that respects their abilities, background, values, customs and beliefs Describe ways in which it is possible to learn from others at work Describe the purpose and benefits of maintaining security and confidentiality at work Describe requirements for security and confidentiality in an organisation Describe legal requirements for security and confidentiality, as required Describe procedures for dealing with concerns about security and confidentiality in an organisation

1.4 2 Understand how to maintain security and confidentiality at work and deal with concerns 2.1

2.2 2.3 2.4

3

Understand the purpose and procedures for keeping waste to a minimum in a business environment

3.1 3.2 3.3 3.4 3.5 3.6

Explain the purpose of keeping waste to a minimum Describe the main causes of waste that may occur in a business environment Describe ways of keeping waste to a minimum Identify ways of using technology to reduce waste Outline the purpose and benefits of recycling Describe organisational procedures for recycling materials Describe the benefits of procedures for the recycling and disposal of hazardous materials Describe organisational procedures for the recycling and disposal of hazardous materials Outline the purpose of improving efficiency and minimising waste Describe ways of improving own working methods and use of technology to achieve efficiency and reduce waste Complete work tasks alongside other people in a way that shows respect for (a) backgrounds (b) abilities (c) values, customs and beliefs Complete work tasks with other people in a way that is sensitive to their needs Use feedback and guidance from other people to improve own way of working Follow organisational procedures and legal requirements in relation to discrimination legislation, as required

4

Understand procedures for disposal of hazardous materials

4.1

4.2

5

Know how to support sustainability in an organisation

5.1 5.2

6

Be able to respect and support other people at work in an organisation

6.1

6.2 6.3 6.4

7

Be able to maintain security and confidentiality

7.1

Keep property secure, following organisational procedures and legal requirements, as required Keep information secure and confidential, following organisational procedures and legal requirements Follow organisational procedures to report concerns about security/confidentiality, as required Complete work tasks, keeping waste to a minimum Use technology in work task(s), in ways that minimise waste Follow procedures for recycling and disposal of hazardous materials, as required Follow procedures for the maintenance of equipment in own work

7.2

7.3

8

Be able to support sustainability and minimise waste in an organisation

8.1 8.2 8.3

8.4

Learning outcomes 1 2 3 4 5

Assessment Assessment guidance criteria 1.1 – 1.4 2.1 – 2.4 3.1 – 3.6 4.1 – 4.2 5.1 – 5.2 6.1 - 6.2 6.4 Evidence may be supplied via observation of workplace activities, witness testimony, professional discussion, candidate reports/reflective accounts and inspection of products, using evidence appropriate to the learner’s job role. Evidence may be supplied via observation of workplace activities, witness testimony, professional discussion, candidate reports/reflective accounts and inspection of products, using evidence appropriate to the...
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