Btec Business Level 3 Unit 4 P1

Topics: Communication, Writing, Nonverbal communication Pages: 2 (446 words) Published: January 28, 2013
Unit 4 – P1 – explain different types of business information, their sources and purposes

Verbal Communication
Speaking verbal to someone is speaking out loud. This includes talking face to face, in a meeting or in an interview. The advantages of verbal communication are it is a fast way to reach information but this information can be easily forgotten. Another advantage is that speech is direct and straight to the point. Another advantage is that if you ask a question you get answer straight away no need to wait around. However they are some disadvantages if you are talking to someone it may not be legal to talk to about specific topics. Another disadvantage is they are no proof to say you have spoke to that person. Also if you are speaking to someone who does not speak English it is going to take time and money to get a translator. Also another disadvantage is not everyone is listening. Face to Face

Speaking face to face is a good way to communicate because you are they talking to them and you can ask those questions and get a reply straight away, also if you didn’t understand something you could just ask them to repeat themselves. However they are some disadvantages, if the person you’re talking to speaks a different language, words can be misunderstood. Phone Call

Making a phone call to someone has its advantages and disadvantages. The advantages of a phone call is you can tell someone information quick and easy and you would get an answer straight away. Another advantage is that you can get straight to the point and you can make a phone call anywhere. The disadvantages of making a phone call is your words could be misunderstood and your line could break up. Non-Verbal Communication

Email is very quick and a very easy way of getting in touch with other people. Once you send an email its sends instantly, so they will receive it a lot faster than if you would have sent it by a letter in the post. There are some disadvantages you need...
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