Bone Marrow

Topics: Customer service, Customer, Sales Pages: 2 (271 words) Published: March 5, 2013

Greeted customers entering the store to ascertain what each customer wanted or needed.Described product to customers and accurately explained details and care of merchandise.Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions.Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Cross-trained and provided back-up for other customer service representatives when needed.


•preparing bottles for babies and care for feeding equipment •changing diapers for babies
•bathing babies
•supervising baths for older children
•dressing children appropriate to the child's activities
•washing and ironing children's clothes
•planning meals for children
•preparing meals and snacks for the children
•supervising children's meals
•cleaning and washing up after children's meals

Fast Food

Consistently provided friendly guest service and heartfelt hospitality. Up-sold additional menu items, beverages and desserts to increase restaurant profits. Promptly and empathetically handled guest concerns and complaints. Took necessary steps to meet customer needs and effectively resolve food or service issues. Demonstrated integrity and honesty while interacting with guests, team members and managers. Recorded customer orders and repeated them back in a clear, understandable manner. Operated the drive-through window and sales register quickly and efficiently. Promptly reported complaints to a member of the management team. Greeted customers and provided excellent customer service.

Pleasantly and courteously interacted with customers.
Served fresh, hot food with a smile in a timely manner.
Maintained high standards of customer service during high-volume, fast-paced operations. Communicated clearly and positively with co-workers and management....
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