Boeing Corporation Software Procurement Case Study

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The Boeing Corporation is the world's leading aerospace company and the largest manufacturer of commercial jetliners and military aircraft combined. Additionally, Boeing designs and manufactures rotorcraft, electronic and defense systems, missiles, satellites, launch vehicles and advanced information and communication systems. As a major service provider to NASA, Boeing operates the Space Shuttle and International Space Station. The company also provides numerous military and commercial airline support services. Boeing has customers in more than 90 countries around the world and is one of the largest U.S. exporters in terms of sales.

Boeing has a long tradition of aerospace leadership and innovation. Their broad range of capabilities includes creating new, more efficient members of the commercial airplane industry; integrating military platforms and defense systems through network-centric operations; creating advanced technology solutions that reach across business units; e-enabling airplanes and providing connectivity on moving platforms; and arranging financing solutions for their customers. Headquartered in Chicago, Boeing employs more than 158,000 people across the United States and in 70 countries.

As one would expect, an organization of Boeing’s size, business process complexity, global reach, and technological focus employs a wide range of computer software. In making its software choices, Boeing has focused first and foremost on its information management needs and related business process and worker performance enhancement, and secondarily on the total cost of ownership (TCO) with regards to software procurement, installation, and maintenance.

Given the nature of Boeing’s business, the firm maintains a number of data centers across the United States. In its headquarters building in Chicago, Boeing operates a data center where its enterprise application-specific software runs, including financial and accounting systems, contract...
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