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| SyllabusSchool of BusinessBCOM/275 Version 1Business Communication and Critical Thinking|
Copyright © 2011 by University of Phoenix. All rights reserved.

Facilitator: Joseph BergeonGroup ID: SC12BSB12
Certified Advanced FacilitatorLocation: Main Campus, 3100 Bristol Street, Costa Mesa, CA

Course Description

This course introduces students to the foundations of communication in a business setting. Students will develop skills in critical thinking and decision making through the forms of written communication, including memos, emails, business letters, and reports. Other topics include communication ethics and cross-cultural communications, personal communication styles, solving organizational problems, and the evaluation of an organizations strategic direction.

Policies

Faculty and students/learners will be held responsible for understanding and adhering to all policies contained within the following two documents:

University policies: You must be logged into the student website to view this document. Instructor policies: This document is posted in the Course Materials forum.

University policies are subject to change. Be sure to read the policies at the beginning of each class. Policies may be slightly different depending on the modality in which you attend class. If you have recently changed modalities, read the policies governing your current class modality.

Course Materials

Cheesebro, T., O’Connor, L., & Rios, F. (2010). Communicating in the workplace. Upper Saddle River, NJ: Prentice Hall.

Moore, B. N., & Parker, R. (2009). Critical thinking (9th ed.). Boston, MA: McGraw-Hill.

All electronic materials are available on the student website.

Assignment Point Value:
| | INDIVIDUAL ASSIGNMENTS| LEARNING TEAM ASSIGNMENTS|
WEEK NUMBER| Assignment Due Date| PARTICIPATION| PAPER**| FINALEXAM| PAPER**| DEBATEPRESENTATION| WEEK’S TOTAL| 1| Mar 11, 2013| 30| 100| -| -| -| 130|
2| Mar 18, 2013| 30| 100| -| 20| -| 150|
3| Mar 25, 2013| 30| 100| -| 80| -| 210|
4| Apr 1, 2013| 30| 60+40| -| 20| -| 150|
5| Apr 8 , 2013| 30| -| 150*| 100| 80| 360|
TOTAL| | 150| 400| 150*| 220| 80| 1000|

* Total points earned during the course will be divided by 10 to determine the final grade. * * The Final Exam is to be taken on-line between weeks 4 and 5. * **All papers are to be submitted in APA format.

CRITICAL THINKING AT UOP:

Critical thinking is one of the most important lessons to be learned in college. It thus makes sense that evidence of this in one form or another should be shown in every assignment turned in.

A sure way to indicate that critical thinking did not take place is to not follow directions. To put it simply, write only about the things that the assignments call for. lf you fail to discuss in your papers what the assignment called for, do not expect to get a passing grade, no matter how well written or interesting what you wrote might be. Do not go off on tangents that have little or nothing to do with your assigned topic. lf you are not clear on an assignment, call me immediately. Do not wait until the night an assignment is due to ask questions.

Week One: The Communication Process|
| Details| Due| Points|
Objectives| 1.1 Explain the steps in the communication process. 1.2 Describe the roles of listening and responding in the communication process.| | | Readings| Read Ch. 1, 4 & 5 of Communicating in the Workplace. Read Ch. 1 & 2 of Critical Thinking.Read University of Phoenix Material: Communication ProcessReview this week’s Electronic Reserve Readings.| | | Participation| Participate in class discussion (includes response to discussion questions.)| 3/11/13| 30| IndividualAssignment 1.1| Complete Assignment 1.1 from Ch. 1 of Communicating in the...
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