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Unit 1
Structure

E-Commerce Framework

1.1 Introduction Objectives 1.2 Definition of E-Commerce 1.3 Origin of E-Commerce 1.4 History of the Internet 1.5 E-Commerce Opportunities for Businesses 1.6 Working of E-Commerce 1.7 E-Commerce vs the Traditional Business Mechanism 1.8 Advantages of E-Commerce 1.9 Disadvantages of E-Commerce 1.10 Main Goals of E-Commerce 1.11 Summary 1.12 Glossary 1.13 Terminal Questions 1.14 Answers References

1.1 Introduction
Today, if you suddenly wish to own a copy of your favourite novel, you need not plan a trip to the nearest book store and be disappointed if a copy is not available. Nor do you have to make repeated trips to check whether the store has been able to obtain one for you. All you need to do is, switch on your computer, log on to the Web and visit one of the numerous online bookstores such as Amazon.com, SimplyBooks.in, uRead.com, eBay India and Flipkart.com. You can select the books you want and have them delivered at your doorstep without moving out of your house. That is how easy electronic business or e-commerce has made shopping for you today. It is not just books that can be bought in this manner. Everything is bought, sold, hired, exchanged or traded online today— from books, toys, garments and electronic appliances to cakes, flowers and gifts.

E-Commerce

Unit 1

Amazon.com, Inc. is a multinational electronic commerce company headquartered in Seattle, Washington, United States. It is the world's largest online retailer. Amazon has separate websites for the following countries: United States, Canada, United Kingdom, Germany, France, Italy, Spain, Japan, and China. It may also launch websites in Netherlands, Sweden, and India. It also provides international shipping to certain countries for some of its products.

The term e-commerce refers to the amalgamation of tools built on information and communication technologies (by and large known as business software), in the organization, to enhance their performance. This builds value for the company, its customers and its affiliates. E-commerce spans much further than e-commerce or purchase and sale across the Web and delves into the procedures and background of a business venture. E-commerce is a powerful business setting that is formed when one connects critical business systems directly with consumers, workforce, traders, and business associates using intranet, extranet, e-commerce technologies, two-way applications and the Web. It is more than a smart Web presence or a slick, flash-driven shopping cart. This is a critical surfacing of business across the world, with a number of technologies getting into the enterprise computing ecosystem. E-commerce provides a powerful mechanism for companies to enhance productivity and bring down costs. Nevertheless, in order to utilize these substantial benefits, organizations must make sure that their e-commerce is implemented appropriately and matches with their market segment. Ecommerce applications can be divided into three categories: (i) Internal business systems (ii) Enterprise communication and collaboration (iii) Electronic commerce. Today, e-commerce is a byword in the Indian society and it has become an essential part of our daily life.

Sikkim Manipal University

Page No. 2

E-Commerce

Unit 1

Objectives
After studying this unit, you should be able to: • Identify the origin and history of e-commerce • Categorize the e-commerce opportunities for businesses • Demonstrate the working of e-commerce • Differentiate between e-commerce and the traditional system of business • Classify the advantages and disadvantages of e-commerce • Summarize the goals and requirements of e-commerce

1.2 Definition of E-Commerce
E-commerce is an advanced technology related to commerce and the electronic media, the computer in particular. It is first important to understand the term ‘business’, which refers to the exchange of goods, items or commodities and services or...
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