What is communication?
According to Hybel & Weaver (2004, p7) the terms ‘Communication’ which is interact with others to share information and beliefs, exchange ideas and feelings, make plans and solve problems. Sometimes this interaction is done interpersonally, in a team or small group, in a conference and sometimes through the media or via computer. We may say that communication consists of transmitting information from one people to another.
Communication theory is explains the process of transmitting information, the form and structure of the information, the function and effects of the information. The best ways to understand the communication is to look at models of the process which can help us to understand. Within this paper, we will emphasis “A Models of the Basic Communication Process” (Verderber & Verderber, 2008) features whilst compare with other communication theory.
A Model of the Basic Communication Process
A Model of the Basic Communication Process which is expanded from the Liner Model of communication by adding feedback to this model, the essential components of communication includes: Sender, Receivers, Messages, Noise, Channels, Feedback and Context. These components are interactive. When two people are communicating, it describes each component’s movement and interdependence with other components which are constantly in transmission to each other. These components also show that communication is a process, it works together as a system, that interaction and transaction are both possible modes of communication. Now that we can see how these components relate during communication, we will discuss each one separately as follow.
Sender & Receivers
Hybels & Weaver (2004, p.9) stated that in the most communication situations, each people are both a sender and receiver. They have information, ideas and feeling to share with others, this sharing is not a one-way process, when one people send ideas to the other people which is receives the message and the process is reversed. Sender translates the ideas or feelings into words or sounds and sent the message to the receiver that process called encoding. In the other hand, receiver to interpret the messages from the sender, that process called decoding.
Pearson, Nelson, Titsworth & Harter (2006, p.11) point out that communication messages take many forms which can communicate verbally and nonverbally. The message is a content of the interaction; it includes the symbols for us to use to communicate our ideas, as well as facial expressions, bodily movements etc. Some experts believe that communication stem only from messages that have a purpose. Each message is unique, even if the same message were to be created over and over again, it would be different with each others, although the words might be the same, the messages expressed would be quite different.
In the communication process, noise interferes with people receiving a message someone is sending or receiving message. The perceptive communicator realizes: Noise can have both internal and external causes. Internal noise is attributed to the psychological makeup, intellectual ability, or physical condition of communicators. External noise is attributed to the environment. Thus, noise includes distractions such as a loud siren, a disturbing odor, and a hot room; personal factors such as prejudices, daydreaming and feelings of inadequacy; and semantic factors such as uncertainty about what another person’s words are supposed to mean (Gamble 2008, p. 8)
Refer to Eunson (2005, p.11), Channel is the route by which messages flow between sender and receivers. The communication channels allow us to see people’s facial expression and hear voices via radio or television. Communication rarely take place over one channel, it may be use two, three or four different channels simultaneously. Familiar channels include the different type which is...
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