Barriers to listening
A pointed out earlier, listening is not easy and there are a number of obstacles that stand in the way of effective listening, both within outside the workplace. These barriers may be categorized as follows. 1. Physiological Barriers: - some people may have genuine hearing problems or deficiencies that prevent them from listening properly. Once detected, date and generally be treated. Some people may have difficulties in processing information, or memory related problem which make them poor listeners. Another physiological barrier is rapid though. Listeners have the ability to process information at the rate of approximately 500 words per minute, where as speaker talk at around 120 words per minute. Since listeners are left with a lot of spare time, there attention may not be focused on words the speaker is saying, but may under elsewhere. 2. Physical Barriers: - These referred to distraction in the averment such as the sound of an air conditioner , cigarette smoke, or an overheated room, which interfere with the listening process. They could also be in the form of information overload. For example, if you are in meeting with your manager and the phone rings and your mobile beeps at the same time to let u know that you have the message. It is very hard to listen carefully to what is being said. 3. Attitudinal Barriers :- pre occupation which personal or work related problems can make it difficult to focus one’s attention completely on what speaker is saying, even what is being said is of crime importance. Another common attitudinal barrier is egocentrism, or the belief that you are more knowledgeable when the speaker and that you have nothing new to have to learn from his ideas. People with this kind of close minded attitude may very poor listeners. 4. Wrong Assumptions :- The success of communication depend on the both the sender and receiver, as we have seen in an earlier unit. It is wrong to assume that communication is the sole...
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