Barriers to Effective Communication
Virginia “Vicky” Saldana
University of Phoenix
CJA/363 INTERPERSONAL COMMUNICATION
Barriers to Effective Communication
Barriers are obstacles that can prevent you from having an effective communication. According to the U.S. Coast Guard Training Manual, it states that, “Barriers are influencing factors which impede or breakdown the continuous communications loop. They block, distort, or alter the information. By identifying the barriers and applying countermeasures, team members can effectively communicate.” A person must overcome any barriers to be able to communicate effective. There are four types of barriers that can occur in an effective communication are emotional barriers, physical barriers, semantic barriers, and ineffective listening. The Process of Communication and Components
According to Written and Interpersonal Communication, it states that communication can, “be defined as “a process involving several steps, among two for more persons, for the primary purpose of exchanging information.” The five steps needed in the process of communication are transmitting an idea, sending the idea, receiving the information, understanding the information, and lastly giving the sender feedback on the message.
A person first needs to transmit the idea, for communication to exist then the idea needs to transmitted or act upon to another person.
Next act in the process of communication is sending the idea. Sending an idea can be done in three ways. The three ways the idea can be sent to the receiver is either verbally, written or by an action.
The following act in the process of communication is to receive the idea. This is done by hearing or receiving an action. A person sees an action or hears wave sounds that are then sent to the brain to process.
The next step in the process of communication is to understand the idea received. Once the idea or action has reached the brain then the brain needs to process the idea or action and understand it before giving the sender feedback.
The final step in the process of communication is to provide feedback to the sender. Once the information is processed then the receiver will send (thus becoming the sender) the original sender feedback that the message was understood or they it needs to be clarified.
All of these steps need to be followed in order to have an effective communication. If at any time any of the steps is not done then there will not be an effective communication. Differences between Listening and Hearing
Listening and hearing are two different steps in the communication process. Hearing is when a person hears a sound. The sound then is sent to the brain to be process. Listening is when the brain receives the wave sounds and process the meaning of the sounds. A person needs to evaluate the information they have received before they should respond. A brain can process information faster than what the sender can send the information. While a sender is sending information then the receiver needs to hear it and then listens to what the information is. Formal and Informal Channels of Communication in Criminal Justice Organization
There are two channels of communication and they are formal or informal. A formal channel in a criminal justice organization is one that mostly goes through the chain of command. This type of formal communication can be made by formal orders, written memo’s, and/or direct orders.
There are disadvantages to formal channels of communication. One disadvantage to a formal...