Barriers of Communication

Barriers to Communication

Categorization of Barriers
       Semantic Organizational Inter-personal Individual Cross- cultural (Geographic) Physical / channel / and media Technological

Semantic Barriers
Science of meaning - Phonetics science of sound. Semantics – coding /decoding • Similar Pronunciation but multiple meaning. • Badly expressed message – incoherence, poor sentence structuring and jargons • Wrong interpretation - Pandit, raja / Rajah • Unqualified assumption by sender / receiver • Technical language / jargon

Organizational Barriers
Interference from relative status and power of participants, incompatible needs and expectations

o Organizational culture – impacts freedom and trust o Organizational rules and regulations o Status relationship o Complexity in organizational structure o Inadequate facilities and opportunities o Lack of cooperation between senior and subordinate. Inter-personal Barriers
Sender and receiver – different economic, educational and status level

Barrier from Superior
       Shortage of time for employee Lack of trust Lack of trust for employee’s needs and expectations Desire to capture authority by retaining information Fear of losing power of control Bypassing Information overload to employees – missing grain from chaff.

Inter-personal Barriers
Barrier from Subordinate
 Lack of proper channel – how does he convey?  No interest to communicate  Lack of cooperation and mutual understanding  Lack of trust and co-ordination  Poor social relationship  Fear of penalty.

Individual / Psycho-sociological Barriers
Change????? Style  Linguistic accent  The form of expression  Level of drama / gestures  Humour  Brevity  Choice of discriminatory or non- discriminatory communication  Quality of credibility and charisma

Individual / Psycho-sociological Barriers
 Selective Perception – ‘I know it syndrome’, ‘waste of time’  Status relationship - – monologues by seniors 