Baptist Medical Center Financial Policy

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Baptist Medical Center Financial Policy
Sarah Ivey
Axia College University of Phoenix
Course: HCR/230
August 1, 2010

Financial Policy

Effective November, 2002 our office has instituted a $25 fee for missed appointments. This has been made necessary by increasing numbers of people not keeping their appointments, which is very frustrating when we are so busy and there are so many other people who want to be seen sooner. This fee is not covered by your insurance and will apply if you fail to notify us of a cancellation at least 2 hours in advance of your appointment time (or, for appointments in the first two business hours of a day, prior to our closing the day before). If you need to cancel an appointment please call as soon as you know during business hours. Please do not call after hours, and do not leave messages for or page our on-call providers for this purpose. On-call providers can NOT inform administrative staff of changed appointments. Should a true emergency arise that causes a missed appointment, please contact Gail as soon as possible to discuss the fee. Parents are responsible for all office charges, and payment is expected at the time of service. All insurance copayments are due at the time of the visit. A 10% discount is available for payment in full at the time of the visit by cash, check, or credit card. Unpaid balances are billed monthly, and accrue interest if not paid within 30 days. For your convenience we accept Master card, Visa and American Express cards and are happy to bill most insurance carriers directly. In cases in which a contractual relationship exists between our office and your plan, you are asked to pay any co-payment or co-insurance at the time of the visit. If your Plan requires, you must contact them PRIOR to a first appointment to name us as your Primary Care Doctor, or to obtain a referral. Parents are ultimately responsible for any charges or portion thereof for which payment is denied by insurance for...
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