Banking in Uganda and Procurement Management

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PROCUREMENT MANAGEMENT AND FINANCIAL PERFORMANCE OF BANKS IN UGANDA CASE STUDY: FINA BANK UGANDA LIMITED

GLADYS NANTEGE 2009-M102-20073

UGANDA MARTYRS UNIVERSITY

OCTOBER 2011

PROCUREMENT MANAGEMENT AND FINANCIAL PERFORMANCE OF BANKS IN UGANDA CASE STUDY: FINA BANK UGANDA LIMITED

A POST GRADUATE DISSERTATION PRESENTED TO THE FACULTY OF BUSINESS ADMINISTRATION AND MANAGEMENT IN PARTIAL FULFILMENT OF THE REQUIREMENT FOR THE AWARD OF THE DEGREE OF MASTER OF BUSINESS ADMINISTRATION

UGANDA MARTYRS UNIVERSITY

GLADYS NANTEGE 2009-M102-20073

OCTOBER 2011
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APPROVALS This is to certify that this research report by Nantege Gladys entitled “Procurement management and Bank performance” has been written under my supervision and is hereby approved for a Master of Business Administration Degree of Uganda Martyrs University.

…………………………… Mr. Jude Kimera Uganda Martyrs University

………………… Date

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DECLARATION I Nantege Gladys declare that am the sole author of this work and that none of the material has been submitted wholly or partially for any other award. This dissertation is a result of my own research work, and where other peoples’ research was used they have been duly acknowledged.

Date

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Signature

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CANDIDATE

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ACKNOWLEDGEMENT

For the development and production of this work I feel a deep sense of gratitude: • • To my supervisor, Mr. Jude Kimera for his guidance and supervision.

To Uganda Martyrs University and BAM Faculty for sharing their knowledge and expertise with me throughout the MBA Curriculum.



To the management of FINA Bank (U) Ltd for the multidimensional support extended to me. My thanks go to the bank staff who were kind enough to respond to the survey, who imparted some valuable information to the research or shared their valuable time, expertise or experience with me.



To all my friends and MBA colleagues for their support throughout this demanding journey:

My profound gratitude to all the other people, not mentioned here, who in one way or the other assisted me in completing this research paper and the MBA program as a whole.

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Table of Contents ACKNOWLEDGEMENT .............................................................................................................. v ABBREVIATIONS AND ACRONYMS ...................................................................................... ix LIST OF TABLES.......................................................................................................................... x LIST OF FIGURES ....................................................................................................................... xi LIST OF APPENDICES............................................................................................................... xii ABSTRACT................................................................................................................................. xiii CHAPTER ONE ............................................................................................................................. 1 INTRODUCTION .......................................................................................................................... 1 1.1 1.2 1.2.1

Introduction ...................................................................................................................... 1 Background to the study................................................................................................... 1 Background to the case study ....................................................................................... 2

1.3 1.4 1.5 1.6 1.7 1.8
1.8.1 1.8.2 1.8.3

Statement of the Problem ................................................................................................. 3 Purpose of the study...
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