Automated Food Ordering System with Real-Time Customer Feedback
Volume 3, Issue 2, February 2013
ISSN: 2277 128X
International Journal of Advanced Research in Computer Science and Software Engineering
Research Paper Available online at: www.ijarcsse.com
Automated Food Ordering System with Real-Time Customer Feedback
Shweta Shashikant Tanpure*
Department of CSE, J.S.P.M’s B.S.I.O.T.R(W),Pune, Pune University.
Priyanka R. Shidankar
Department of CSE, J.S.P.M’s B.S.I.O.T.R(W),Pune, Pune University.
Madhura M. Joshi
Department of CSE, J.S.P.M’s B.S.I.O.T.R(W),Pune, Pune University.
Abstract - The Rampant growth of wireless technology and Mobile devices in this era is creating a great impact on our lives. Some early efforts have been made to combine and utilize both of these technologies in advancement of hospitality industry. This research work aims to automate the food ordering process in restaurant and also improve the dining experience of customers. In this paper we discuss about the design & implementation of automated food ordering system with real time customer feedback (AOS-RTF) for restaurants. This system, implements wireless data access to servers. The android application on user’s mobile will have all the menu details. The order details from customer’s mobile are wirelessly updated in central database and subsequently sent to kitchen and cashier respectively. The restaurant owner can manage the menu modifications easily. The wireless application on mobile devices provide a means of convenience, improving efficiency and accuracy for restaurants by saving time, reducing human errors and real-time customer feedback. This system successfully over comes the drawbacks in earlier PDA based food ordering system and is less expensive and more effective than the multi-touchable restaurant management systems. Keywords
– Restaurant Automation; Wireless food ordering system; Android Mobile; Android application; WiFi;
I. INTRODUCTION The advancement in information and communication technology (ITC) has
ISSN: 2277 128X
International Journal of Advanced Research in Computer Science and Software Engineering
Research Paper Available online at: www.ijarcsse.com
Automated Food Ordering System with Real-Time Customer Feedback
Shweta Shashikant Tanpure*
Department of CSE, J.S.P.M’s B.S.I.O.T.R(W),Pune, Pune University.
Priyanka R. Shidankar
Department of CSE, J.S.P.M’s B.S.I.O.T.R(W),Pune, Pune University.
Madhura M. Joshi
Department of CSE, J.S.P.M’s B.S.I.O.T.R(W),Pune, Pune University.
Abstract - The Rampant growth of wireless technology and Mobile devices in this era is creating a great impact on our lives. Some early efforts have been made to combine and utilize both of these technologies in advancement of hospitality industry. This research work aims to automate the food ordering process in restaurant and also improve the dining experience of customers. In this paper we discuss about the design & implementation of automated food ordering system with real time customer feedback (AOS-RTF) for restaurants. This system, implements wireless data access to servers. The android application on user’s mobile will have all the menu details. The order details from customer’s mobile are wirelessly updated in central database and subsequently sent to kitchen and cashier respectively. The restaurant owner can manage the menu modifications easily. The wireless application on mobile devices provide a means of convenience, improving efficiency and accuracy for restaurants by saving time, reducing human errors and real-time customer feedback. This system successfully over comes the drawbacks in earlier PDA based food ordering system and is less expensive and more effective than the multi-touchable restaurant management systems. Keywords
– Restaurant Automation; Wireless food ordering system; Android Mobile; Android application; WiFi;
I. INTRODUCTION The advancement in information and communication technology (ITC) has