Audi Essay

Topics: Customer, Investment, Customer service Pages: 2 (577 words) Published: May 17, 2013
Differences: Mission: The mission statement for the Audi Group is general and simple... 1. The mission statement of the Audi Group is generally focused on customer delight, and specifically focused on innovation, positive experiences, and corporate responsibility.<> 2. Audi Mission Viejo in Mission Viejo, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! 3. Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our 4. Audi is committed to providing the highest levels of customer service through our unsurpassed knowledge of the new Audi and quality used vehicles we sell and service. Our team of automotive professionals take pride in representing the Audi brand and are well versed in the innovative design, advanced technology, and superior performance that the brand represents.

1. Vision: “Audi – the premium brand”
The Audi Group first unveiled its Strategy 2020 in 2010, then refined it in the following year. The cornerstones of this strategy remain unchanged and place the emphasis on sustainable, continuous corporate success. The aim is to equip Audi for the challenges of the future along its pathway to becoming the leading premium brand, and to delight customers worldwide. The issues and measures were further substantiated in 2012 and adjusted to reflect the prevailing economic and business environment. In particular, questions about...
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