Attitudes and Job Satisfaction
Chapter 3:
General attitudes predict general behavior 3. Accessibility
Attitudes and Job Satisfaction
Attitudes: Evaluative Statements (fav. or unfav) about objects, people or events “I like my job” – Attitude about my job Components of Attitude: 1. Cognitive I am overloaded A description of or belief in the way things are Opinion / belief segment 2. Affective I hate this job More critical part of attitude Emotional or feeling segment of the attitude 3. Behavioral I am looking for another job Intention to behave in a certain way towards someone or something Very interdependent components. Esp Cognition and Affect 2. Major Job Attitudes 1. Job Satisfaction Positive feeling about a job resulting from an evaluation of its characteristics Job Involvement Degree to which people identify psychologically with their job+ consider perceived performance level as self-worth Psychological Empowerment – employee’s belief in the degree to which he/she is influencing the work environment, their competence, meaningfulness of job and perceived autonomy
Memory-easy access-predicts our behavior We remember attitudes we express often 4. Presence of social pressures
Non Smoker working in Tobacco factory 5. Direct Experience with the attitude
A-B bond will be much stronger with direct personal exp
Eg: Asking college students about work pressure would not give substantial results
Leon Festinger
Conventional thought: Behavior is always assumed to follow from attitude Challenged by Leon Festinger – Attitudes follow behavior
(eg: using a car you despised because you are forces to changes your attitude about the car)
High amounts of JI and PE leads to reduced absences and lower turnover rates 3. Organizational Commitment 3 separate dimensions: a. b. c. Affective Continuance Normative
Cognitive Dissonance When an individual faces incompatibility across components of attitude or between attitude and behavior or attitudes themselves The normal human tendency is to
General attitudes predict general behavior 3. Accessibility
Attitudes and Job Satisfaction
Attitudes: Evaluative Statements (fav. or unfav) about objects, people or events “I like my job” – Attitude about my job Components of Attitude: 1. Cognitive I am overloaded A description of or belief in the way things are Opinion / belief segment 2. Affective I hate this job More critical part of attitude Emotional or feeling segment of the attitude 3. Behavioral I am looking for another job Intention to behave in a certain way towards someone or something Very interdependent components. Esp Cognition and Affect 2. Major Job Attitudes 1. Job Satisfaction Positive feeling about a job resulting from an evaluation of its characteristics Job Involvement Degree to which people identify psychologically with their job+ consider perceived performance level as self-worth Psychological Empowerment – employee’s belief in the degree to which he/she is influencing the work environment, their competence, meaningfulness of job and perceived autonomy
Memory-easy access-predicts our behavior We remember attitudes we express often 4. Presence of social pressures
Non Smoker working in Tobacco factory 5. Direct Experience with the attitude
A-B bond will be much stronger with direct personal exp
Eg: Asking college students about work pressure would not give substantial results
Leon Festinger
Conventional thought: Behavior is always assumed to follow from attitude Challenged by Leon Festinger – Attitudes follow behavior
(eg: using a car you despised because you are forces to changes your attitude about the car)
High amounts of JI and PE leads to reduced absences and lower turnover rates 3. Organizational Commitment 3 separate dimensions: a. b. c. Affective Continuance Normative
Cognitive Dissonance When an individual faces incompatibility across components of attitude or between attitude and behavior or attitudes themselves The normal human tendency is to