Attachment: Computer Software

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JOMO KENYATTA UNIVERSITY OF AGRICULTURE AND TECHNOLOGY (JKUAT)

INDUSTRIAL ATTACHMENT REPORT TO BE SUBMITED FOR THE FULLFILMENT OF THE AWARD IN BACHELOR OF SCIENCE DEGREE IN INFORMATION TECHNOLOGY (BSCIT).

BSCIT-016-0167/2007 MAY-JULY 2010.

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DECLARATION

This attachment report is my original work and it has not been submitted in any other institution of higher learning for examination.

Signature ………………………….

Date…………………………….

Name: Cheruiyot ken kipkoech

Signature from the supervisor:

Signature ………………………………………

Date……………………………..

Name …………………………………………..

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ABSTRACT The purpose of writing this report is to give detailed information of the activities that I participated in during my attachment period at the Ministry of higher education Science and technology from 4th of May 2010 up to 18th of July 2010. This also gives information about the ministry, its location, and the institutions vision and mission statement. The objective of the attachment was to train, familiarize, and to gain the initial skills and experience with various computer skills and application of what I had learnt for the last four years hence to get enough experience in business and office environment which I have covered as part of my course. The report has a detailed description of the work I did as well as skills and experience I gained while on attachment in the ministry. I was attached in the ICT department and I was expected to work diligently and co-operatively with any other employee in the ministry. Some of the activities I participated in include: 1. Testing equipment, 2. Installation of peripherals and Software, 3. Updating anti-virus software, 4. Servicing and Maintenance of Computers, 5. Replacing faulty computer components 6. Helping officers in their daily applications, responding to their problems to the best of my knowledge. 7. Creating Administrative & user accounts and setting of users passwords All these enabled me to learn the practical side of Information Technology. Most of the data was collected through observation and questioning. The employees were very co-operative and they gave me most of the information I needed to write this report. I also got information about the ministry on the Internet by visiting their website.

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ACKNOWLEDGEMENT My great regards goes the IT Manager Mr. Abdul Karim K. Mohamed for accepting me to be attached in the company especially in the IT Support and Mentainance department,Also his assistant Mr. Abedi Munguti for ensuring that I get to learn the new technology involved in recording and their respective applications used to meet client needs and Organization needs at all times.Not forgeting IT support and Network Assistant Miss. Linda Ogoti for ensuring I gain practical experience and skills in Network Troubleshooting and user support, and who always assisted me whenever necessary in my daily tasks hence the smooth running of my attachment. I also acknowledge the support I received from my fellow attachee’s for their co-operation and support during my attachment period.Above all I do acknowledge the support I received from my dear parents may God bless them abundantly. And finally my great thanks goes to the entire Synovate Company for helping me to go through this attachment successfully and writing this report.

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ORGANIZATION HISTORY Synovate Kenya (The Former Steadman Group) was started in the year 1996.It basically handles market research,social research and media monitoring for both clients in Kenya and Abroad.It’s a branch which have been accepted as Africa’s Headquaters for the wider synovate which is spread over 62 countries in the world. At the Niarobi’s office,where I was attached media monitoring involves radio,print and TV monitoring of local and international stations whilst market and social research carry out research on various topics the current referendum standings and research on certain products in the market etc.To handle this the...
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