At & T Digital Life Vs Vivint Case Study

AT&T Digital Life v. Vivint

SERP

Can’t decide between two great home security companies? Read our in-depth AT&T Digital Life and Vivant reviews for more details.

Article

In this article, we will compare the Home Security Options provided by both AT&T Digital Life and Vivint Security. the history of these two companies could not be a more dissimilar. Vivint, a long-time firm situated in the home security Market, struggled for decades with a reputation for poor customer service and and monitoring capabilities. However the company has rapidly undergone a dramatic transformation and has recently developed a strong reputation for their improved home security monitoring systems and customer service capabilities.

AT&T Digital Life, on the
all of AT&Thome security system plans come with free installation from an AT&T home security specialist. In addition, before you even sign up for the plan a home security expert will conduct a free consultation in your house. They will go over the the potential weaknesses and your home's existing security as well as discuss what Home Security package is perfect for your needs. This is a service that is not offered by any of their competitors in the home security field.

In addition, Vivint also offers a free and hassle-free installation process. The company offers free, Professional installation services for all of their home security packages. this professional insulation comes at no additional cost. however, it is important to note that Vivint home installation Representatives have a reputation for aggressively upselling customers. You must keep in mind that these representatives are paid on commission, and will therefore attempt to up sell at any opportunity.

Security
The first home security option, the Home Security package,includes remote access to your home through video monitoring as well as access to the company's wide array of home automation equipment, which can be purchased all the cart.this company is also an excellent option for someone interested in purchasing the most Cutting Edge Equipment capable of integrating with a home automation system.

Monitoring Service

both companies provide an excellent monitoring service. Vivint take a slight Edge in this category because you were able to purchase your equipment and home security needs all the cars, providing you with more flexibility to choose the plan and equipment that is perfect for your own individual needs.what AT&T does offer an excellent monitoring service, the flexibility that is provided by Vivid gives them the edge on this topic.

Customer Service

in the customer service category, then it has the clear Edge. There's it has a very high marks from customers and from the Home Security Experts team for their excellent customer service. AT&T, on the other hand, has a long-established reputation for poor customer service. This reputation precedes the company's home security offerings, but is result of the company's poor customer service across the