Assignment 4dep Cipd Human Resources Level 3

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CONFIDENTIAL
To: Mr A P Hampton
From: Active AssistanceDate: 29th October 2012
REPORT ON THE GRIEVANCE BETWEEN MRS SMITH AND MR HAMILTON
1.0 TERMS OF REFERENCE
On 24th October 2012, the employee Mrs Smith reported a grievance against Mr Hamilton on the grounds of age discrimination. The act of discrimination was reported to be on the 10th October 2012. Mrs Smith reported this grievance verbally to Mrs Tool (manager) on the 10th October 2012. However Mrs Smith felt the outcome of the verbal report had not resolved the matter and therefore reported the grievance formally in writing on the 24th October 2012. Mrs Smith wanted her grievance to be discussed formally and resolved. The grievance report was received and dealt with by arranging a grievance meeting between all employees involved. Staff that attended the meeting was the following: Mrs Smith (employee)

Mr Hamilton (employee)
Ms Tool (manager)
Ms Stevenson (HR advisor)
During the meeting all evidence was collected and discussed between all present employees with the outcome of the grievance being that the employee, Mr Hamilton was to receive a level one disciplinary of a formal written warning. This outcome was verbally agreed and confirmed by all staff, then confirmation in writing was sent to all present employees. 2.0 PROCEDURE

In order to obtain all relevant information and facts the following procedures were followed. 2.1An informal report was made to working manager.
2.2A formal letter of grievance was sent to relevant employees. 2.3A grievance hearing was arranged and attended by all employees involved. 2.4A decision was made and confirmed in writing to all employees involved. The outcome of this grievance was discussed with all staff members present and a verbal decision was made. This decision was then written formally and sent to relevant employees. The effective communication used in this grievance all have advantages and disadvantages, therefore the verbal decision was also...
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