Ashish

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I have a Nokia S40 Series phone in India, why can't I use WhatsApp properly? WhatsApp on Nokia S40 series phones has difficulty with certain mobile providers in India, including Airtel, Idea, Vodafone, Tata Docomo. For more information, see our website.

If you have Airtel or Tata Docomo as your mobile provider, we have confirmed reports of successfully using WhatsApp with a specific wireless access point configuration:  
1. Go to Settings -> Configuration -> Preferred Access Point. Select Mobile Office. 2. Go to Settings -> Configuration -> Default config settings. Delete the config settings. 3. Reboot your phone.

 
If you have Vodafone as your mobile provider, these steps may help: 1. Go to Settings -> Configuration -> Preferred Access point. Select Vodafone Mobile Connect. 2. Go to Settings -> Configuration -> Default config settings. Delete the config settings. 3. Reboot your phone.

 
If you have Idea as your mobile provider, you may be able to successfully use WhatsApp by following these steps:  
1. Go to Settings -> Configuration -> Default Config Settings and select Idea Internet 2. Go back to Configuration and then to Preferred access pt, and select Idea Internet 3. Restart your phone.

 
Please keep in mind that we do not have a guaranteed solution for this problem at this time. Even though you may be able to send and receive emails and chats from other applications, one or more of the channels that WhatsApp uses may be selectively blocked by your mobile provider's wireless access point settings.

Some users have reportedly solved the issue by contacting their mobile provider. Below are some steps that may be helpful:  
1. Contact your mobile provider and ask them about how to configure your access point settings to run non-HTTP (non-web) applications. 2. They will guide you through a process in which you will manually configure your data network and web settings.  

If any of...
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