Applying Social Technical Theory in Knowledge Management (KM)
The theme of my paper pertains to the application of Social Technical Theory in Knowledge Management. Technology has changed the operation of business organizations around the world. Applying socio-technical theories in knowledge management advances the ability of one organization to rapidly disseminate and share information vital to the fast, sophisticated and highly demanding information technology superhighway. Timely and effective use results in competitive edge within the organization.
Socio-technical system is popular and exists in modern business organizations. Modern organizations strive to implement and carefully execute the use of highly developed technology to achieve the desired competitive advantage. The use of automated machines, equipments, information systems, and other advanced technologies are widespread and can be seen inside and outside the workplace. As a result, modern organizations require more knowledge, experience, and extensive training to be able to operate and continue its operation in a better way. The operation of the organization is basically driven by knowledge possessed by various individuals. Individual knowledge is gained through experience, training, and formal education.
According to Meredith Levinson, knowledge management is the process through which organizations generate value from their intellectual and knowledge-based assets. In some ways knowledge management can be compared with the operational definition of organizational learning which is a process that identifies method on how the organization learns and adapts to enhance their current operation. For example, finding the latest strategy in management of people and the application of that strategy into the workplace is an important component of organizational learning. Organizational learning is critical to all organizations, large or small. Organization must continue to gain knowledge...
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