Preview

Application Form -Training and Development

Satisfactory Essays
Open Document
Open Document
420 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Application Form -Training and Development
1 Page 4: Training and development

All managers at Marks & Spencer are able to create a career planning profile. This enables them to focus on their next target role. They can then develop a career path to support this ambition. Staff identify specific training needs based upon the technical skills and business competencies for that role. The profile also highlights what programmes of training Marks & Spencer needs to plan for. There are two forms of training:
On-the-job training. This takes place while employees are carrying out an activity in their place of work.
Off-the-job training, as its names suggests, takes place away from the workplace.

1 On-the-job training

On-the-job training might include having an attachment to a section manager responsible for inspiring and motivating a team. An employee gets to see first-hand what it would be like to work in that role. On-the-job training also involves practical learning. This could mean being involved in a range of projects to improve technical skills and business competencies. The key to this training is to get Marks & Spencer employees 'to enjoy their work and feel they have all the skills they need to do their job to the best of their ability'.

2 Coaching

An important way of increasing skills is performance coaching. This is a form of coaching by line managers. They review a person's performance and give feedback on their strengths and any development needs. Together, they agree how to improve and identify the opportunities to demonstrate these skills in their own jobs. The coaching gives the trainees confidence and is a successful element of the training programme.

An important way of increasing skills is performance coaching.

3 Off-the-job training

Marks & Spencer uses a range of different methods to help its employees with off-the-job training. For example, within the organisation there is an intranet. Staff can find learning materials on this that enable them to develop their

You May Also Find These Documents Helpful

  • Satisfactory Essays

    Introduction to Tesco

    • 259 Words
    • 2 Pages

    employees are all vital to the continued growth of the company. This case study looks at howTesco provides training and development opportunities for its employees.…

    • 259 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    An organisation can undergo all kinds of training. Training could be domestic, corporate or in-house (Sultana, Irum, Ahmed and Mehmood, 2012). Meanwhile, there are two main categories of training. The first has to do with training for newly hires or new employees and the second is training for existing (already-employed) workers, which is termed “on-the-job training” (Sultana et al., 2012; Heathfield, 2013). On-the-job training involves the impartation of skills and competences in existing workers or the advancement of these skills and competences (Heathfield, 2013). The general role is to introduce…

    • 16277 Words
    • 66 Pages
    Powerful Essays
  • Good Essays

    On-the-job training this is when businesses provide employee training at the work placement whilst the individual is working under the position. Normally a well-trained instructor or either an employee who has knowledge takes on the role as the trainer by using hands on teaching which is frequently backed by…

    • 1096 Words
    • 5 Pages
    Good Essays
  • Good Essays

    Target uses the on-the-job training program as well with a twist. They train their employees in all aspects of the floor so that they can assist each other so that the customer is always coming first. For example, if there are lines at the registers, employees can be pulled off the floor to assist in ringing up customers so they do not have to wait as long. Or if a customer need help in toys but cannot find an employee, someone who works in electronic could possibly help the customer if he has been cross trained in both of these areas. Thus, Target has happier customers…

    • 412 Words
    • 2 Pages
    Good Essays
  • Good Essays

    Business

    • 829 Words
    • 4 Pages

    Describe what on the job training and off the job training are and how they are different – state if your session would be done on the job or off the job and why…

    • 829 Words
    • 4 Pages
    Good Essays
  • Satisfactory Essays

    A technique for appraising the performance of current employees to determine whether training could reduce performance problems like excess scrap or low output is:…

    • 877 Words
    • 4 Pages
    Satisfactory Essays
  • Satisfactory Essays

    The training involved in the “New Employee Orientation”, where the new employee is briefed with the functions of his new position, also the employee’s receive a three-week on-the-job training and six day period of working with an assigned “buddy” co-worker. I remember when I was working…

    • 365 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    Ivancevich (2010) notes that the most widely used method of training is on-the-job training. “It is estimated that more than 60 percent of training occurs on the job” (p. 403). Major employers like General Electric, ExxonMobil, JC Penney, Armstrong Floors, and Verizon utilize this training for their employees because the most efficient and effective way to learn for certain jobs is to actively perform the job. This belief applies across the employment spectrum from entry-level customer service representatives to engineers. This method works for these organizations.…

    • 1426 Words
    • 6 Pages
    Powerful Essays
  • Satisfactory Essays

    In the first article by Engagement Strategies Magazine, it highlights Cheesecake Factory’s training program. Cheesecake Factory’s servers are required to take a two-week training program. As they go through the training, they have an on-the-job mentor to help them throughout. The mentor coaches, creates role-playing scenarios, and runs training based games to improve the trainee’s understanding. This level of investment creates motivation in the trainees by simply making them feel significant and like they’re a valuable asset to the company.…

    • 202 Words
    • 1 Page
    Satisfactory Essays
  • Good Essays

    Training Do For Brown

    • 1585 Words
    • 7 Pages

    The main method they are using is experiential activities but they are also offering forms of lecture. They are using the experiential activities as a main part of the training because they are focusing on the fact that this generation learns through technology. They knew that workers didn’t like to sit still so they thought using a virtual world would help them learn. (Ketter, 2008) The company then altered their training by incorporating more technology and hands on learning to train their employees on the skills they needed to do their…

    • 1585 Words
    • 7 Pages
    Good Essays
  • Good Essays

    On the job training, can occur through apprenticeship and mentoring. Two examples of companies offering this type of on the job training are Cardinal Health and Baxter. The similarities in these programs are that they are both designed to provide interested applicants the opportunity to work in an area of their interest as they are learning new skills. As the candidates work through these programs, they are learning new skills and experiences as they are being mentored or becoming an apprentice to a senior level employee. The differences between the two types of on the job training are that apprenticeship involves watching and learning a senior leader, someone you want to be like someday and with mentoring you are being offered help or training as guidance for your position. Apprenticeship provides a more in-depth training and development than…

    • 925 Words
    • 4 Pages
    Good Essays
  • Better Essays

    Any company that has hired employees knows how important orientation and training can be. Without the proper training employees will always be one step behind. The proper training early on can save countless hours of error correcting and re-training. Explaining the company policies and expected work ethic early on can make the difference in a new hires attitude toward the job (Rue & Byars, 2004).…

    • 1533 Words
    • 7 Pages
    Better Essays
  • Powerful Essays

    Instruction and coaching on-the-job: This technique uses more experienced and skilled employees to train the less skilled and experienced employees. It can also be useful in training newly hired employees, orienting transferred or promoted employees to their new jobs or cross-training people within departments in a workplace. Examples of this type of techniques…

    • 2908 Words
    • 12 Pages
    Powerful Essays
  • Satisfactory Essays

    Task 2

    • 274 Words
    • 2 Pages

    Off the job training so that the workers can learn to deal with customers properly before they start work.…

    • 274 Words
    • 2 Pages
    Satisfactory Essays
  • Better Essays

    Most on-the-job training efforts are about ensuring that employees can perform their present tasks as well as possible. Leadership programmes, on the other hand, are an example of the development initiatives taken by employers to ensure they have a steady supply of senior managers ready to drive organizational success.…

    • 3132 Words
    • 13 Pages
    Better Essays

Related Topics