Using knowledge gained through Brand and Agency shadowing of Apple Computers and its appointed agencies this essay will examine and assess possible working arrangements in place to managing their Integrated Marketing Communications and their overall advertising and communication strategy and tactics.
Steven Wozniak and Steven Jobs had been friends at High School, and they kept in touch after graduation. They both ended up dropping out of school and getting jobs for computer companies in Silicon Valley.
Apple Computers was born in 1976 when Steven Wozniak designed what was to become Apple I. Steven Jobs then insisted that they try to sell the machine. Hobbyists did not take the Apple I very seriously, and Apple did not begin to take off until 1977, when Apple II debuted at a local computer trade show. The Apple II was the first personal computer to come in a plastic case that included colour graphics. This made it an impressive machine for the time. Orders for Apple machines were multiplied by several times after its introduction. With the introduction in 1978 of the Apple Disk II, the most inexpensive and easy to use floppy driver ever for that time, Apple's sales further increased and the company increased in size. In 1980 when the Apple III was released the company had several thousand employees and was beginning to sell computers abroad.
In December 1983, the Macintosh was born. Apple Computers ran its award winning and now famous "1984" television commercial, making TV history. Apple ran the ad during the NFL Super Bowl, and millions of viewers saw their first glimpse of the "Macintosh" computer. The commercial was directed by Ridley Scott, and the Orwellian scene depicted the IBM world being destroyed by the new machine the "Macintosh". The "1984" ad was expressly political; its message was to give power to the masses computing power. The ad began a branding campaign that portrayed Apple as a symbol of counterculture; rebellious, freethinking and most of all creative.
No longer is Apple's business limited to computers. Today the company's ever-expanding products encompass multimedia applications for creative professionals and consumers. The thriving iTunes Internet music store, the .Mac Internet subscriptions service, and a popular line of easy-to-use wireless networking gadgets that link computers and stereos and other devices in the home or at work including of course, the iPod.
The Apple Computers Brand
Apple is now one of the most recognizable brands in the world. Market brand consultancy HYPERLINK Interbrand and business publication HYPERLINK "http://www.businessweek.com/"BusinessWeek have posted their fourth annual listing of the 100 Best Global Brands, listed by dollar value where Apple ranked 43rd overall. The consultancy attributes Apple's showing to strong sales of the iPod and high brand loyalty.
Apple could be classed as the' archetypal emotional brand. It's not just intimate with its customers; it is loved. According to marketers and advertising experts the reason why Mac users are so loyal hinges on the Apple Brand's strength. Apple has cleverly established a deep, lasting bond with its customers. From its initial creative and design following it has developed a cult' like status with its customers and they would be very unlikely to switch to any other computer operating system.
This is reflected by the fact that Apple was a winner at the 2004 Reader's Choice Awards for the brand with the most global impact a title held by Google since 2002. Steve Jobs, Apple's current CEO, spent $100 million marketing the iMac which was a massive success. Apple continues to spend vast sums of money on high-profile ads such as the recent "Silhouette's" campaign, which promotes the iPod and iPod Nano. And it is apparent that this was money cleverly spent, as there are now over 10 million iPod owners. This campaign also...