Analysis of Fed Ex Company

Topics: Express mail, Management, Better Pages: 2 (513 words) Published: November 12, 2012
Analysis of Fed Ex Company

The Fed Ex Corporation is in the air express industry. In this area of industry customers ship their packages over distances by airplane, but there are companies who compete with Fed ex, because they compete for the same business. Each company battles for customers, which provides better service and new services. They integrate new ways to handle their business. They even lower costs that creates bigger economics to scale, it reduces operating costs. The Fed Ex Corporation as a big business which continues to expand, which has more than 250,000 employees in 215 countries. We can say the reason for Fed Ex success is due to the employees. Which the employees have their ideas and strategies which helps to build the company and the customers satisfied. According to Madan Birla, the key to fostering creativity in employees, to build and sustain an innovative culture. The employees of Fed Ex will give more than just the regular daily requirements, and want to put their best effort, and go extra mile when the leaders create a work environment, which will allow employees work at their very best. When a company like Fed Ex encourage employees to participate and innovation is based on principles. Like the key things are to make the employees feel they are part of the winning company. Communicate to employees what the company vision is for the future. Remember to tell the employees what their roles are and how they impact the service and the customers they serve. A key element is the leaders should know and understand the employees have a life after they go home. Leaders also should effectively and respectfully talk to employees about their suggestions and ideas. A company also encourage their employees to work as team to further develop ideas into procedures and processes to become a daily operation. Improve Employee Retention

The Fed Ex company has two way communication. Which allow...
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