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Analysis of Career Progression for Records and Information Professionals

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Analysis of Career Progression for Records and Information Professionals
CHAPTER 1

Background to the study
The Public Service Commission in 2002 authorized a job evaluation exercise to be carried out in the civil service which was aimed at professionalization of the whole civil service. This exercise was done to enable the government workers to be graded and remunerated according to their qualifications and not experience as was previously done. In 2003, according to a letter addressed to all ministries signed by the then Secretary for Public Service Commission Mr. R. Ndukuhla the results of the job evaluation exercise were to be implemented. After the exercise, a professional qualification was now a prerequisite either for employment, re-grading or promotion purposes in the public service. However, professionalization of registry grade was not done until after several complains were received according to a write up presented by the department of recruitment , assessment and selection in the Public Service Commission concerning the omission of this grade in the professionalization . Later in the year 2004, records personnel were recognized as professionals according to a letter addressed to all ministries referenced B/C/33/2004 dated 31/04/2004 signed by Mrs.C.Chigwamba who was now the Secretary for Public Service Commission. However, the issues of the grades for records personnel were never addressed. Through this project, the writer would try to investigate the issues of professionalization, job description, career progression and promotion for records personnel in the civil service .There was a need to address these problems because at the time of writing this project more than 150 qualified records personnel in the public service had opted to look for lucrative employment in the private sector in the last five years. This is according to statistics held by Public Service Commission for personnel who resigned.
Statement of the problem
Records personnel had remained in lower grades in the civil service even after the job

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