An Introduction to Organizational Behavior

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An Introduction to Organizational Behavior

1.Define organizational behavior (OB) and explain its roots -a field of study that seeks to understand, explain, predict and change human behavior, both individual and collective, in the organizational context -includes 3 levels

individual: employee motivation and perception
group: teams, communication, job design, and leadership
organization-wide: change, culture and organizational structure interorganizational (network): outsourcing, organizational networks, strategic alliances and mergers -interdisciplinary roots
psychology: work teams, work motivation, training and development. Power and leadership, human resource planning, and workplace wellness sociology: group and intergroup dynamics, roles, norms and standards of behavior that emerge within groups, compliant and deviant behavior, effects of codes of ethics in organizations engineering: design of work, efficiency, performance standards, productivity, and goal-setting, includes scientific management anthropology: organizational culture, origins of culture, patterns of behavior administrative science (management): design, implementation, and management of various administrative and organizational systems

2.Explain the relationship of OB to the study of management -organizations are groups of people who work interdependently toward some common purpose whereas managers are the people in organizations who perform jobs that involve the direct supervision of other people -the study of OB explores managerial roles and challenges as they relate to the management of an organization’s human resources -functions of managers

planning: define goals that flow from the business strategy, set performance objectives, and create action plans organizing: divide up the tasks and establish work roles or department leading: communicate, motivate, and manage conflict

controlling: monitor financial and human performance
concerned with financial, technological, and human and intellectual capitals -roles of managers
interpersonal: figureheads, leader, liaison
informational: monitor, disseminator of information, spokesperson decisional: entrepreneur, disturbance handler, resource allocator, negotiator 3.Explain some of the benefits of studying OB
-Improved managerial effectiveness and the company’s bottom line sustain high performance over changing market conditions improve individual and group productivity (reduce cost of employee turnover and of poor hiring decision) increase organizational adaptability

-More effective influencer
As a formal manager to influence the employees working under your supervision To influence co-workers and bosses, and even people in your lives outside of work As organizations are becoming less hierarchical and more team-based, being able to accurately predict and influence behavior is very critical -A career in human resources management

Benefit toward a major in OB or the related discipline of human resources management, which aims to maximize human performance, and improve work life quality and the bottom line

4.Describe an open systems framework for understanding how an organization functions, including the GHOST model to describe the internal organization -Bigger picture of organization, how each parts both affect and are affected by each other, and how they interact with its external task environment -external task environment

sectors within which the organization interacts directly and that have a direct impact on the organization’s ability to achieve its goal includes: the industry to which the company belongs, the raw material, the human resources, the financial resources, the operating market, the technology, the economic conditions, legislative changes and government, and sociocultural and international forces -organizational inputs

all the human, informational, material, and financial resources taken from the external...
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