An Internship Report on Performance Appraisal of Sjibl

Topics: Bank, Commercial bank, Retail banking Pages: 24 (5004 words) Published: May 29, 2011


Bangladesh is a developing country. Today, the banking system plays a very vital role in economic development of our country. Shahjalal Islami Bank Ltd. is a financial institution that operates with the objective to implement and materialize the economic and financial principles of Islam in the banking area.

The report will illustrate a basic reflection about the Shahjalal Islami Bank Ltd. The report will present the overall scenario of Shahjalal Islami Bank Ltd. The report will cover the information of the bank, present condition of the bank in private banking sector, market share, and various products schemes of SJBL, interest rate of the bank etc. The report will also include various activities done under general banking operation.

The activities of dispatch, the procedures of account opening, procedures of inland remittance, received and payment of cash, dealings with customers and provide better customer services and others are explained in these report.


This report based on an internship program. SJIBL arranges internship program to gather practical knowledge about banking activities followed by SJIBL for university students as universities conducted with different organization after the completion of theoretical courses of program of Bachelor of Business Administration (BBA). Each intern must carry out a specific project which is assigned by the SJIBL. Consequently a report based on the projects is to be submitted to the authority of the SJIBL. I have selected Shahjalal Islami Bank Ltd for my internship and since then I have started my realistic orientation program in General Banking, Foreign Exchange & Investment Department of SJIBL.


The main objective of the report is fulfilling the practical requirements of the BBA program. In these report I have attempted to give an overview of Shahjalal Islami Bank Ltd. in general.

To know the banking procedures of Shahjalal Islami Bank Ltd. Relevant policy, system, theories and practices of banking. To identify the strengths and weakness of SJIBL
To identify the problems faced by SJIBL
To recommend actions that may be necessary to take by SJIBL To exhibit the consumer banking service and product provided by SJIBL To know the key financial factors in which the policy of the bank depends on.

In our economy there are three types of schedule commercial banks are in operations. They are nationalized commercial banks. Shahjalal Islami Bank has discovered a new horizon in the field of banking area which offers different General Banking, Investments and foreign exchange banking system. So I have decided to study on the topic “General Banking” because the internship program of the University is an integral part of the BBA program.

The report is based on my practical work which I have learned, experienced and done in Shahjalal Islami Bank Ltd. This also provides an opportunity to the student to minimize the gap between theoretical and practical knowledge. Finally this report helps me to know the atmosphere and environment of an organization. Thus report is very rational and significant.

As an Internee of SJIBL I have the access of working on different sectors like credit division, account opening, CIB preparation, and opening of different schemes (DPS, MIS, FDR, MTDR, and MILLIONIER), issuance of different cheque books and some knowledge of cash counter. As banking is a large financial sector, so it is impossible to learn everything of this sector within this short period.

This report is basically prepared on the basis of my experiences with SJIBL. The data have been used include both as Primary and Secondary sources

Source of data collection:

The basic source of data collection based on both primary and secondary which used in the preparation of these report...
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